Bert Smith Subaru

I had been looking for a new car for over a year. I had a reliable car and was in no rush. I found a make a model I had been interested in, and it was in my price range with my mileage range as well. I drove 45 min to come take a look at the car, spur of the moment kind of thing. I arrive at the dealership, spot the car and take a look. A salesman approaches me and I start asking him questions about the car. Service records, how long it has sat for etc.. I had noticed that they put front tires on but not backs, I asked why and I was told it didnt need back tires...Not to mention, they were 2 different types of tires.The gentleman wasnt very knowledgeable, I seemed to know more than him. Took the car for a test drive, fell in love with the car. It was somewhat close to closing time, they didnt rush me which was nice. They gave me a full tank of gas which was awesome and they told me I can come back and they will fill my tank again and do a full detail. They almost let me leave without adding the vehicle to my insurance policy! I sat in the parking lot after they left. I had to move to a different area so they can close up. During the first week or so I made a list of things that I had found with the car. Nothing to major but my tire was loosing 15psi of air every day, both of my key fabs were not working and my check engine light came on. I emailed the salesman to let him know what I had found and we made an appointment for service as well as the detail. I bought the car with 67,xxx miles on it, asked if they did an oil change, they said yes.. well the sticker said the oil needed to be changed at 68,000..How is it I have the car less than 1,000 miles and already have to do an oil change. Long story short, they tell me the check engine light was a old code..Light came back on, the tire was dryrotted, so much for not needing back tires. They replaced the tire, only after I complained. Get this, they put a different tire than what THEY put on the front. Now I have 3 different tires on the car. They fixed my 1 key fab. Came to pick up my car, I was told to bring the other key fab. It was broken inside, I was told that they ordered the part and will call me when the part comes in. Guess what... THEY NEVER CALLED ME!!! I am not going to go further but this is enough I think. Needles to say, I have taken their license plate advertisment off my car and I will never be returning to them again. I will not be recommending them either but only telling people about my horrible expierience. I purchased the car from James on the Subaru side and the service was done on the VW side. When I first reached out to the salesman James about the check engine light he had told me to go to a Pontiac Dealership....If I didnt know about cars I would be looking all over the place for a dealership that no longer exists!!! Oh, and to top it off, I reached out to the general manager and never heard back. I also went to their website to have someone contact me and the 2 people that would call me never did and one of them was the salesman that I had the issue with. I have made multiple attempts to reach out to them to make things right and have yet to hear anything. This is why I am rating them the way I am.