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Carl Black Chevrolet Buick GMC of Orlando


11500 E Colonial Dr, Orlando, FL 32817 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
GREAT TEAM, GREAT SERVICE! 100% SATISFIED!
Written by Rochev-Margery on 04/05/2018
One of the best dealers we've dealt with, hands down! From the moment you park and get off your car there's always someone to greet you and assist in any way possible, even if they are not the person you are looking for. We worked directly with Josh Patterson, and we definitely recommend him. He is knowledgeable, patient, accommodating, he knows his business all around, he is fast and will work to help you find exactly the car/truck you are looking for, and will help you during the negotiation process. We are extremely satisfied with Josh's assistance. We also had the opportunity to meet Marissa, the front-desk receptionist/greeter, she is awesome! Always with a big smile on her face, making sure every single customer was taken care of and making sure all the sales desks and chairs were clean and ready for the next customer. This is actually the first time that we encounter this type of attention and service at a dealer from someone other than the sales person. I always pay attention to every single detail whenever I am making a purchase because I work in sales and customer service to me is extremely important. Last but not least we met Mr. Hector Jimenez he is the finance manager, he is great! He was able to help us acquire the extended & gap insurance we needed for our new truck at a very reasonable price...basically he gave us peace of mind at a price we couldn't reject! I have to say that the service and attention we received in this dealer shows that they have a great leader! I would like to congratulate upper management, your team is awesome! Thank you Josh, Marissa and Hector WE LOVE OUR TRUCK!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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