Mercedes-Benz of Orlando
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Dealership Service Review
service Rating
Battery and Wiper Replacement
Written by 10/02/2023
onService was way too long - appointment was for 9:00 arrived 9:01 left 11:35am
Another customer came 20 minutes after me for full scheduled service and left 45 minutes before me?? Not convenient for me to wait 2:30 minutes
Thanks
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Stephanie Mavis on 10/04/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0784 to discuss what we can do to help.
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