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Ferman Chrysler Jeep Dodge Ram at Cypress Creek


24314 State Rd 54, Lutz, FL 33559 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Poor sales, finance and service departments
Written by rjohn on 08/20/2019
I have had a wide variety of issue with this dealership. 1.) They never completed the paper work with the state so it took 2 months to get a new tag. 2.) Then they never notified the state that they bought by F150 so my license was suspended for not having insurance on a truck that they own. 3.) No one ever calls you back 4.) I was specifically told that if I had a leak in the Jeep that the 100,000 mile bumper to bumper warranty would cover it. I brought it in and they do not cover. They are asking for $150 for diagnosis (I told them what was wrong) and $600 for parts and labor. I DO NOT recommend this dealership as I have had trouble with sales, finance or service departments.
  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No

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