Ferman Chrysler Jeep Dodge Ram at Cypress Creek
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Dealership Sales Review
sales Rating
Poor sales, finance and service departments
Written by 08/20/2019
onI have had a wide variety of issue with this dealership.
1.) They never completed the paper work with the state so it took 2 months to get a new tag.
2.) Then they never notified the state that they bought by F150 so my license was suspended for not having insurance on a truck that they own.
3.) No one ever calls you back
4.) I was specifically told that if I had a leak in the Jeep that the 100,000 mile bumper to bumper warranty would cover it. I brought it in and they do not cover. They are asking for $150 for diagnosis (I told them what was wrong) and $600 for parts and labor.
I DO NOT recommend this dealership as I have had trouble with sales, finance or service departments.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No