Key Scales Ford
Back to Sales Reviews
Dealership Sales Review
sales Rating
Duped by a Salesman and Dealership
Written by 10/21/2010
on Do not buy from Key Scales Ford in Leesburg, Fl. They will tell you there are features on the vehicle. Later you find out it does not have what the salesman told you it had.. They will tell you they will detail the car, and they do not. The car had loose parts and missing pieces. The paint is peelingg off the bumper. This vehicle is only 2 years new. They do not return calls promptly or at all. You send a letter to one of the co-owners, Mr.Brett Scales and he does not answer your letters. You call for Mr. Brett Scales and although they tell you they expect him in later that afternoon, he does not return your call.
This is the most inept sales staff and ill managed business I have ever encountered. DO NOT EXPECT THEM TO STAND UP TO THEIR SATISFACTION COMMITTMENT because they will not.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes