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Land Rover Jacksonville

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Land Rover Jacksonville
11217 Atlantic Blvd, Jacksonville, FL 32225 (map)
Today 8:30 AM - 6:00 PM
Sales Rating
5 out of 5 stars (4)
Recommend:
Yes (3) No (0)
Service Rating
4.89 out of 5 stars (90)
Recommend:
Yes (52) No (1)
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Dealership Service Review

4 out of 5 starsservice Rating
Still have some concerns.
Written by Demenica on 12/30/2023
I stopped by weeks before my initial appointment due to my concerns with how my car and wheel vibrates when I put on brakes. Surprisingly the tech notes said he didn’t see an issue. I was told it was safe to drive on and if it did get fixed it wasn’t in my warranty even though I’m at 19,000 miles. They did an oil change and ordered a part for me. I also enjoyed the breakfast in the cafeteria. Roy was also very pleasant and helpful. Overall it was a good experience but I’m still concerned about my brakes.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Land Rover Jacksonville on 01/02/2024
Dealer Response
We appreciate your feedback and we're glad to know that you had a good overall experience with Roy and our team at Land Rover Jacksonville. We understand your concerns about the brakes, please don't hesitate to reach out if the issue persists or if any further assistance is needed!
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