Gunther Volkswagen of Delray Beach
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Dealership Sales Review
sales Rating
mistreated as a customer
Written by 04/02/2016
onhere is the scenario, My father and I went to Gunther V.W., in Delray Beach, FL. on December 31, 2015, to purchase a new V.W. Since my father had bought a V.W. in 12/2012 under the former owners, Maroone V.W., we decided to return to this location.
Salesman could not get us to agree on the purchase terms and conditions: They did use a bait and switch tactic, from what was stated on the dealerships Web site on 12/31/15.
Salesman: Steve Mandell: was a decent guy. He had to go review our offer on the vehicle and get an approval on our offer price: He went to the Sales Manager, Dan Gunther.
Sales Manager: Dan Gunther comes over to my father and I. Dan was very rude to us!
Rudely said the following: You are Not getting the vehicle, Go buy a used Car, Go Buy a Motorcycle. You wasted our time today!
Dan Gunther's family owns the Dealership!
Dan Gunther was rude and Condescending, and arrogant too! If he continues to treat customer's poorly in his condescending manner, his business will suffer for his reputation, of mistreatment of customers!
My father and I walked out of the dealership, We then drove to Schumacher V.W. Since I am a returning customer, of Schumacher , V.W., I bought the 2016 V.W. Jetta their. I was not treated rudely at Schumacher V.W. in West Palm Palm Beach!
A complaint was also filed with Volkswagen of North America against Gunther V.W., in Delray Beach, FL.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No