Delray Buick GMC
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Dealership Sales Review
sales Rating
No care after purchase
Written by 03/28/2023
on1 is the lowest I can go. I purchased a used Corvette. The car was clean, but was older with 35k miles. I asked Jim Fix multiple questions about the car. Service, inspection. Safety reports. Jim assured me, the car was completely inspected top to bottom and I shouldn’t have any issues. If I did to let him know and they would make it right. I did test drive the car. At 40mph there was a slight pull. I excepted an alignment or the tires needed replaced as they were on the car since 2017. No big deal. I drove the car 87 miles. 67 of that was my drive home. At highway speeds the car wouldn’t stay on the road. By the time I had the car inspected it was a week later. After inspection the car needed 2 front tires, which I already knew. What I didn’t expect was the 2k in rear end parts. Delray claims they did a full safety inspection. Yet the serpentine belt is bad. And the entire rear suspension needs repaired. If the service Dept replaced the rear tires how did they miss the busted tie rod ends, the busted inner suspension link and the upper control arms with no bushings. I’ve made several attempts to make contact. Apparently once you buy a car, the management doesn’t care. Bottom line they sold a car that had no right to be on the road, and did it knowingly. An accident or even a death could have resulted from the negligence of Delray Buick GMC. My mechanic even tried to call the service manager and got hung up on. Needless to say Delray does not stand behind their vehicles, and you will not get a call back.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes