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Dan Perkins Subaru


143 Boston Post Rd, Milford, CT 06460 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (14) No (1)
Service Rating
Recommend:
Yes (20) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Good clear service/explanations
Written by Ken K on 10/31/2023
Appointments work well, car taken in immediately, waiting time only 1 to 1-1/2 hours for basic service (engine oil/filter, rotate tires, etc). Beautiful new facility and waiting room. Very comfortable. However, I’m really concerned with quoted cost for upcoming repairs: $1500 for replacing 2 suspension bushings. I understand the labor involved, But. Previously quoted $1800 for an AC compressor. A local shop did the job, using Subaru parts, for $600 less. Quite a difference.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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MARK FINCH on 12/12/2023
Dealer Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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