Dan Perkins Subaru
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Dealership Service Review
service Rating
Good clear service/explanations
Written by 10/31/2023
onAppointments work well, car taken in immediately, waiting time only 1 to 1-1/2 hours for basic service (engine oil/filter, rotate tires, etc). Beautiful new facility and waiting room. Very comfortable.
However, I’m really concerned with quoted cost for upcoming repairs: $1500 for replacing 2 suspension bushings. I understand the labor involved, But. Previously quoted $1800 for an AC compressor. A local shop did the job, using Subaru parts, for $600 less. Quite a difference.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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MARK FINCH on 12/12/2023
Dealer Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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