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Hoffman Lexus

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Hoffman Lexus
750 Connecticut Blvd, East Hartford, CT 06108 (map)
Today 8:30 AM - 6:00 PM
Sales Rating
5 out of 5 stars (73)
Recommend:
Yes (4) No (0)
Service Rating
5 out of 5 stars (57)
Recommend:
Yes (9) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Exceptional service
Written by happiness05 on 10/08/2017
I came in for a scheduled oil change for the first time at this location. (Hoffman Lexus in East Hartford) I was greeted by a friendly gentleman who led me to Jocelyn Vincent who took care of me! She took my information and explained everything thoroughly down to the wait time. She then offers me a complimentary lunch!! I was totally surprised! All I could think was, WOW this is some service. After she gathered my information, she led me to the waiting area which had tea, coffee, water and an espresso/latte maker. To top it off I was able to sit in one of the many comfortable reclining chairs. Once my car was ready, I was then escorted to my car by Jocelyn and was sent off with a warm goodbye. I will definitely be back for this wonderful yet personable experience all in the name of an oil change. Thank you Jocelyn at Hoffman Lexus you get 10 out of 10 in my book. You Rock!!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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gilberta1 on 10/16/2017
Dealer Response
Hello happiness05, Thank you for trusting Hoffman Lexus with your vehicle service needs. We are so pleased to read that Jocelyn and the team ensured that you had an exceptional experience! We appreciate you and all our customers and here for you anytime you need us so anytime you have any further questions or vehicle service needs let us know! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
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