Honda of Danbury
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Unbelievable...
Written by 12/29/2012
onIn 2010 I had a positive experience purchasing my used Honda from this dealer, however, I recently returned to try to purchase another used car for my daughter and it was a complete disaster, and very aggravating.
In my opinion, the business manager, Dave, is not a good manager at all and lets his ego get in the way of making a fair deal and having a happy customer.
He chose to lose the car deal over a difference of $200.
He wouldn't budge and neither would I.
That is not what a smart business manager does.
Then, to make matters worse, less than a week later my daughter went on the internet and found the exact same car with an internet price lower than what I offered to pay for the car.
Unbelievable!
He wouldn't come down $200 to make the sale, but then offered the car on the internet at a lower price.
If I choose to purchase another Honda in the future, I will find another dealer.
The stupidity of this manager actually was a benefit to me because I had a wonderful experience dealing with Danbury Hyundai and got a better car for my daughter.
They were willing to work with me on the price to make the sale and make their customer happy.
I will absolutely return to Danbury Hyundai for my next car purchase.
Thanks, Honda!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable