BMW of Bridgeport

My experience with BMW is very similar to my last one, this dealership is looking to steal your money. Last time I had an issued they attempted to charge me for the services, idk how my times this has occurred to other customers but I payed for a premium maintenance package, everything is covered and I would have been changed if I didn’t speak up. My second experience this time was somewhat similar I had one lug nut that was installed too tight and needed to be removed because I almost stripped it down completely. This was A lug nut that the dealership installed. This should have taken a maximum time of 30 min. I was stuck waiting at the dealership for over 2 hours for something so simple, I would of done the work myself if I knew it would come to this. Once the service was completed, I was changed 166 dollars to remove the single lug nut (no drilling was required and I kept the nut just for proof). I had also purchased the wheel and tire package! When I purchased this package I was told that everything wheel related would be covered. For some reason this isn’t …. (No reason was given). I will now take the extra 15 min drive in the opposite direction to North Haven just so that I can be treated with more respect and by someone who is not looking to nickle and dime me everytime I go. The service there was by far more professional then the BMW dealership in Bridgeport. Thanks for asking me for a car wash