BMW of Bridgeport
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RUN FROM THIS DEALER!!
Written by 06/02/2021
onI purchased a used 2017 Jaguar F-Type from this dealer. This car was $60,000... so, not a cheap used car.
I travelled 3.5 hours during Covid to get this car. I am a cancer survivor and asked specifically for curb-side delivery... I did not want to go in the building at all. The sales person said this was no problem.
When we got there (we had a specific appointment time) - the salesperson was nowhere to be found. Then, when he showed up - the paperwork wasn't ready... then, we were forced to go inside to sign the paperwork.
Then, we found out the car had 2,000 more miles on it than was advertised... turns out the General Manager was using the car as his personal toy!! I brought up the extra mileage and the sales person first told us that we were wrong and the mileage was exactly the same. Then, when I showed him a print-out of the web page (always bring hardcopies!) - he said, "Oh yeah... the mileage is more now - but if you don't like it, you can leave... I have 10 other people waiting to buy this car." The sales person refused to renegotiate the price...
Long story short, the sales person lied to our face 3 times during the sales process... it took 4 hours to get the car, they had the wrong information on the title, and when I explained all this to the General Manager - he couldn't have cared less and didn't even respond.
RUN AWAY AS FAST AS YOU CAN from this place... find another dealership - these guys are [non-permissible content removed]!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes