Boulevard Buick GMC
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Dealership Sales Review
sales Rating
Beware
Written by 10/06/2008
onDuring the sales part of the transaction everything is nice and dandy.They got me a better loan even though I already had one preapproved.
I was able to to redo the contract once just before they submitted the papers to the bank the following day BUT as soon as the bank send the money to the dealer which happened on the second day after the sale and then I wanted to cancel the other things that I agreed upon initially.They gave me run around and indirectly not cooperating by telling me this and that.I showed up at the dealer 3x times .At first I told them verbally, I went back to the dealer,I emailed their finance department about the request to cancel.Also they are telling me,you cant cancel the LoJack even though the transmitter is not on the car yet.
Then on my third visit which is a week after I initially verbally told them,the finance person whom I met the second time , told me to put in writting.
So they could have instructed me to do that on the first time I told them .
The finance person told me that the money will go back to the bank in two months .They havent given me any confirmation papers that they will cancel this and that and this amount is going to the bank.I still will go back to that dealer and do that.After that , I will not deal with dealer anymore.Not even for a free oil change.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes