BMW of Monterey
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Dealership Service Review
service Rating
Quality Service
Written by 12/19/2019
onThe issue was resolved to my total satisfaction. A leak has occurred due to a twisted drain, causing the carpet to become saturated. Upon inspection, in addition to the drain being replaced, the carpet needed replacement. The repairs appear to have restored my vehicle to a like new condition.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes