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Fletcher Jones Motorcars

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Fletcher Jones Motorcars
3300 Jamboree Rd, Newport Beach, CA 92660 (map)
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Sales Rating
5 out of 5 stars (265)
Recommend:
Yes (2) No (0)
Service Rating

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Dealership Service Review

5 out of 5 starsservice Rating
good service on recall
Written by BillC99 on 05/11/2018
Recall on improperly grounding of steering column components was repaired while I waited, within about 90 minutes. The waiting area is comfortable.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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fj_mercedes on 05/14/2018
Dealer Response
Hello Bill. Thank you for your feedback on your experience. I am happy to hear the service performed on your vehicle was completed in a timely manner. Should you need any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
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