Mercedes-Benz of Laguna Niguel
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Dealership Sales Review
sales Rating
Outstanding customer experience
Written by 12/12/2019
onMy experience with Kosta Spector and the entire MB Laguna Niguel team was first rate from the moment I phoned to set an appointment to the time I drove off the lot in my beautiful certified pre-owned Cardinal Red GLE 350 4Matic. I phoned and visited several other dealerships, and the level of customer service ranged from uncomfortable to outright deplorable -- in fact, I was compelled to walk out of a Toyota dealership mid-deal. In the end, though, I'm grateful for that experience because it led me to an SUV I love and a dealership that has won my loyalty as a customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes