Folsom Lake Ford
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Dealership Service Review
service Rating
Great service
Written byon 06/30/2023
I bought a 2020 explorer from Lexus of Sacramento the week prior to needing service. I saw on the CARFAX report Folsom ford had worked on the car in March same year. I called to find out exactly what was repaired and spoke with Brigitte. She was able to squeeze me in the following week. I met with Brigitte and received awesome customer service. Definitely will be working with Folsom ford for future service on my explorer
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Folsom Lake Ford on 07/03/2023
Dealer Response
Kyle, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Folsom Lake Ford satisfied. We are very appreciative of your 5-star review. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
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