Maita Chevrolet
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Dealership Service Review
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Maita Chevrolet
Written byon 04/23/2015
Very helpful and love the service that been provided on my vehicle "outstanding" I had a battery I bought from Costco and don't have the tools to install it, and Firestone & many others want to charge me $75+ to install...I called Maita and ask for there price only "$25"!!! I'm like great, asked if I need a appointment and they said they are sold unable to fit me in today, I let the service consultant know "my truck will not start if I turn it off" and obviously I'm a women without knowledge or tools for my 2010 suburban.. He told "OK" come down we will figure something out. I get there in 15min and pulled up and let them know I called, and two service consultants came out and had they tools and took my battery out & put the new in like in less than 10 min. I was shocked, very pleased and greatful to them. I know they not the mechanics, I know they know what they are doing. But for some one to literally work on my truck in the driveway as a team got it handled...I'm forever obligated to bring my vehicles her and going to purchase a new truck from them. OUTSTANDING job never seen or heard anyone with customer service like that!!! They really need to be awarded!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes