Motor City Lexus of Bakersfield

I recently purchased a vehicle from Motorsports Lexus in Bakersfield using their online service. After negotiating the transaction and paying cash for the vehicle, I made arrangements to fly to Bakersfield the following week from a neighboring state, pick up the vehicle and drive it home. Not until arriving in Bakersfield the following Tuesday did the dealership inform me the vehicle had incurred some minor damaged to the rear right quarter panel while on the lot the prior weekend. While the dealership did its best to repair the damage while I was there on Tuesday, they were unable to repair the area to like-new condition. Given I had obligations to get home for meetings the following morning and had flown one-way to Bakersfield, I agreed to take possession of the vehicle with a handshake agreement we’d come to terms on financial compensation to address the fact the vehicle was damaged while still in possession of the dealership and they had failed fo bring such damage to my attention until I had already traveled to Bakersfield. About a week after picking up the vehicle, the dealership informed me they were not going to provide any form of financial compensation. While Motor City Lexus talks a lot about integrity being job #1, my experience demonstrated their incentives are focused on maximizing near term profitability.