Crain Hyundai North Little Rock
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Dealership Sales Review
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Sonata Hybrid 2011
Written by 03/03/2012
onTorrey was great, but his manager tried to fail to honor his written proposal.
After making the deal my Hybrid had to be ordered.
It took 60 days to locate one that met most of the agreed options.
Upon delivery the manager tried to make me pay $3,000 more because he said my trade-in was not worth as much as we had agreed to.
After waiting 3 hours in the waiting room and a serious discussion that a "written and signed agreement" must be honored I got my car.
Obviously, I could not recommend Crain Hyundai.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No