Mercedes-Benz of Tucson

Simply stated this was the best car buying experience I have had to date. I was working with a limited time frame because I was moving locations and I had very specific wants/desires for my new vehicle. Sales Team: Natasha R served as my sales representative. Being new to car sales, she greatly exceeded my expectations. I wanted very specific packages for my vehicle and Ms. Rn worked with Brian (I don't remember his last name) over several days to locate several vehicles that may have worked for me. Natasha's communication throughout the process was flawless. She was readily available for questions via email and by phone, prompt with responses, and anticipated my questions, providing answers before I could even ask. As a result of my circumstances we also worked with Brian frequently who answered any questions that Natasha may have not known. Both were polite and respectful and put me at ease through this car buying experience. Facilities: Excellent facilities. Exactly what you would expect from a high end dealership Trade in: Great trade in price on my old vehicle. They offered quiet a bit more than other competitors (1 other dealer and Carmax) which was right in line with suggested trade in value of KBB and other car value suggestions. Overall: As I stated previously, this was the best car buying experience I have had to date. Natasha and Brian were able to go out of there way and invest a lot of time in me to locate the vehicle that was perfect for me. As Brian and I discussed, Mercedes is a car that sales itself and the people are just the facilitators. Natasha and Brian and the gentleman in finance were excellent facilitators and I could have asked for nothing more.