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Tempe Chrysler Dodge Jeep Ram


7975 S Autoplex Loop, Tempe, AZ 85284 (map)
Today 8:30 AM - 8:00 PM
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Dealership Sales Review

3 out of 5 starssales Rating
Communication Failure but Great Salesman
Written by muellerjsm on 07/27/2016
We had a great time looking for vehicles with Frank. He was very honest and trustworthy. If you ever go to this dealership, Go See Him. However, we had a terrible experience otherwise. We test drove a vehicle that we liked. But it still needed to go through the shop to get repairs. They wanted to make sure the car was right for us, and that we were properly taken care of. We were informed that our financing was approved, and that we could come sign the papers and get the car. I wanted to talk with a mechanic to see how things were fixed, etc. But, I was never transferred to a mechanic, but told to come sign the paperwork and talk to the mechanic in person. I live 30-45 minutes away. I had already been there once with my wife and three kids. So, we all drove down to get our car ... only to find out it was deemed not safe and was going to auction. The purpose of my visit, get sold on a different car. I wanted to get a new car there, and wanted Frank to get the credit ... but, they just didn't have the car I wanted ... and I was very mad at being lied to about my car. Frank had no idea they lied to me. He had no idea we were uninformed. In short: Frank is a great salesman. Go there for him. Just make sure they tell you everything on the phone before you have to drive your whole family down to get disappointed.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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dealerreply on 08/03/2016
Dealer Response
Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you just give us a call! Regards, Mike Breyfogle - General Manager - mikeb@tempedodge.com
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