Skip to main content

Airpark Chrysler Dodge Jeep Ram


7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ 85260 (map)
Today 8:00 AM - 8:30 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Trust it out the door
Written by bentobin2003 on 12/02/2016
I bought my car 2006 Audi A4 2.0 T from this dealership Sept 27th after my previous car was totaled. I bought the care for a reasonable price and was told a thorough inspection was done on the vehicle. I've driven it since and have had no issues until I took it for it's 3K first oil change. I went to my trusted mechanic and they were servicing my car and noticed that I have a leak in my water pump. They stated that I will need to replace my waterpump and my timing belt. They stated to me that this leak has been there for a while because of the amount of water in the pan under it. They stated the reason i didn't notice any leak or drops on the ground is because it pooled in the pan below. Now I understand i'm buying a used car... I understand I drove it off the lot. I spoke to a manager of used car sales name Chris and I said to him I feel taken by the dealership because it's been 2 months and i'm having to essentially replace a major part on the vehicle costing me roughly 15% of the vehicles worth. He says to me there's nothing that he or anyone else at the dealership could do and that I should have inspected it before i bought it. To me this is poor customer service... This is great salesmanship hey sell a car no mater the condition even though they stated to me they did the 20/30/50 point inspection, however they failed to tell me that I have to replace this item within the first 2 months of owning the vehicle. My issue is i'm not a mechanic, i'm a consumer buying a car. If i knew all the ins and outs of the car and could have taken it to another mechanic to review then i would have. However I couldn't do that, and therefore this is why dealerships and Car sales people have a bad names. If you did what's in the best interest of a client knowing they know nothing about cars other than driving we would all feel better about dealerships and car sales people..... My issue is if you want a client for life, someone who is willing to buy cars from only you for as long as i live (Which is many cars) then treat me right and you have my loyalty.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.