Chapman BMW on Camelback
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Dealership Service Review
service Rating
Promises kept
Written byon 06/23/2021
When I made the appointment, they promised me a loaner; promise kept. When I arrived, Mitch (who is great) promised me the X3 would be done in an hour; promise kept. They sent me a video of the underside of my X3 - showing the tire measurements, the brake measurements, no leaks, etc. Very cool. When I picked my baby up, she was shining washed and beautiful. The vehicle continues to run great - no signs of problems. I trusted Mitch and he met my trust.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes