Chapman BMW on Camelback
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Dealership Service Review
service Rating
Outstanding unparalleled service
Written byon 04/13/2021
I’ve bought three different BMW vehicles at Chapman, and have been very satisfied with their entire team, most recently with my service advisor Mitch Timothy. Mitch has been my advisor for awhile and is ALWAYS responsive and helpful.
Chapman’s service department is second to none! The service manager, Doug Strobot leads an absolutely amazing crew! So impressed!
Now, when you get a service, Chapman sends to a multipoint inspection/explanation video when it’s up on the rack! Truly meaningful feedback which made my service investment so valuable!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes