Mercedes-Benz of Arrowhead

If I could, I would give them a zero star review. They will do and say anything to make a sale. I purchased a new car in April with Bob Cross over the phone. When I went to pick up the car, a random person handed me the keys and then just walked away. A refund check that was promised by the sales person never surfaced. The worst car dealership experience I have ever had! I recently purchased a BMW in Portland and I throughly enjoyed the process working with the respectable sales people there. I will stick with BMW as they clearly have much better business ethics.