Mercedes-Benz of Arrowhead
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My WORST Experience!!!!
Written by 07/06/2012
onMy husband now keeps ribbing me that I should have listened to him and not done business with this dealeship
and he is absolutely right. The dealership and esp Mr. Jeff Lane is one of the most kaniving and dishonest person I have ever come across. He gets you in the door and tells you he can get you a deal that is too good. I was a fool not to realise that if it is too good its probably not true. Then he states that he can get you additional discounts because of his 'connections'. Eventually he convinces you and then when you are ready to sign the paperwork you realize that you are $10,000 more than what you had agreed on and he justifies it as saying its the additinal accessories-which I did not want in the first place and was supposed to be a part of the initial deal. By then we were so exhausted that we wanted to just get out of there and not see that man's face again. I will never want to buy from that dealership or ever have to deal with that man again!!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No