Liberty Buick
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Dealership Sales Review
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Worst car car buying experience EVER!
Written by 01/21/2024
onDoes not honor advertised price EVEN if you go with their financing. We agreed to price, allowed them to run credit (good score of 720+) and then they kept coming back with different price, loan term etc. Higher price = lower rate, lower price = higher rate, with variance of 6 points. Absolutely no transparency.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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idg on 01/24/2024
Justin,
Thank you for the phone call today and taking the time to listen to my concerns. Much appreciated.
ReportLiberty Buick on 01/24/2024
Dealer Response
We appreciate you taking the time to let us know about your shopping experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and I would like to learn more. Please contact me so we can address and remedy your concerns and hopefully get you into a vehicle you love.
Sincerely,
Justin Sgro,
General Manager
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