Liberty Buick
Back to Sales Reviews
Dealership Sales Review
sales Rating
Great service in person, needs better follow up
Written by 06/12/2023
onJustin was great during the sale and worked with us on getting the financing that worked best for us.
Only issue is that we noticed a tail light broken as we were walking out to the car. No issues. Can you let us know if this can be taken care of? After a couple of calls and emails, we never heard back. We realized we noticed this after the sale, and we were willing to pay for the repairs if it couldn't be covered by the dealership. In short, it just would have been nice to have a follow up.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Showing 2 comments
Sort by:
Kristen on 06/29/2023
Thank you for the reply Justin.
Kevin Moore has been in contact about splitting the cost of the light. I told him we would be in contact the next time we're in Arizona if we don't replace the taillight prior to that
ReportLiberty Buick on 06/15/2023
Dealer Response
Kristen, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.
Sincerely,
Justin Sgro,
General Manager
Report