Skip to main content

Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff

See all Inventory
Write Service Review
Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff
5190 N Test Dr, Flagstaff, AZ 86004 (map)
Today 8:00 AM - 7:00 PM
Sales Rating

Be the first to write a review.

Write a sales review
Service Rating

Be the first to write a review.

Write a service review
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Dissapointed AGAIN - poor followup
Written by azbuyer1 on 08/05/2014
Purchased a pre-owned vehicle in July 2014. Very nice salespeople with promises of followup on day of service. Verbal promises made that were later denied, excuses made, extreme frustration on our part. Finance manager was [non-permissible content removed] beyond words. We had pre-approved financing and made a promise that it was approved and matched if we would finance with dealership. To make a long story short, that didn't happen, dings to our credit, no followup, no apologies. Just an overall classic nasty car-buying experience.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
nevinfoster on 08/20/2014
Dealer Response
Hello - first I would like to thank you for taking the time to tell me about your recent experience at Planet CDJR of Flagstaff. I am disappointed to hear that my sales staff did not follow through on what was originally discussed and understand your frustration. I never like to hear that someone has left the dealership dissatisfied and encourage you to reach out to me at your convenience. Thank you, Nevin Foster nfoster@driveplanet.com
Report