Earnhardt Chandler Cadillac

Where to begin.... Went in to purchase a 2014 R/T Charger. After working with Salesman was handed off to finance, associate came, and had a folded piece of paper, he would not show me any numbers or sit down and discuss. Told me trade was $11k, although I know the kbb is like mid $13's, get kbb doesn’t sale cars, but they still could work with me on this. Told payment was $700, told them what is the interest rate, was told oh he did not tell me, must be the middleman. Said I know I could get at least $14k for car at xxxxx, bluntly told me well go there then, strike 1. Told him forget it at $700, then he said how about $600, wow $100 off, said nope and walked out... In addition to the comment to go elsewhere and not letting me see any figures I had enough, All Bull.... So 2 days later, get a call from Jaime from finance, left me message of "I see we tried to work on a deal but could not get the figure you wanted, give me a call..." Called him, left message, and no call back. Next day called again and they passed me off to Jeff. Told Jeff the above experience, that I wanted to see figures, as I did not want that Auto Butler or Alarm that tacks on almost $2k, said understood, said he needed to talk to his Director in Finance, came back and stated we got you a single digit interest rate, still wouldn’t tell me, and we will give you $12k now for trade. Okay what is monthly, stated $600...? Stated need it to be at $550, said with a couple grand down, they could get me too that... Discussed with wife, we agreed and I called Jeff back, left message, had return call from the number with no message and call back... This time passed off to the Director of Finance (so he said), told him what Jeff and I discussed, told me nooooo the monthly was $659 and they wanted $7500 to get me to $550 and now interest rate went to over 11%, WTF!!! Told him well that is not what Jeff said, he told me well due to your misunderstanding or Jeff's the information was incorrect. Said what you mean my misunderstanding, your finance guys told me that, he started to get mad at me, told him "Worst Dealership I have ever worked with!!!” hung up.... Proceeded to call GM, because at this point, who cares, they want to be All Bull going to let them know this experience. Talked to GM, Frank, told him what happened, he apologized said would get to the bottom of this and would get a call later.. Two days later, nothing, so evidently this dealership is all about, lies and BS… Heck if the GM doesn’t care how customers are treated then goes to show why the staff does…. 3 different finance versions, rude, and the list goes on!!