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Earnhardt Honda

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Earnhardt Honda
10151 W Papago Fwy, Avondale, AZ 85323 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
4.64 out of 5 stars (490)
Recommend:
Yes (13) No (1)
Service Rating
1 out of 5 stars (20)
Recommend:
Yes (0) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Bait and Switch
Written by Codymc90 on 12/03/2022
Bait and switch. Earnhardt put a tire on with the incorrect side facing out. I noticed it after a tire rotation, so probably 7k on the tire. Service Manager, Karyn, said she would put a new tire on, because I was concerned about the wear pattern once it was flipped. Drove 30 minutes to the dealership just for them to renege on the promise of a new tire. I’ll be using a different Honda dealer in the future.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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