Chuck Olson Chevrolet
Customer Reviews of Chuck Olson Chevrolet
Incompetent
byon 01/25/2023
My car was not starting so I had it towed to Olsen Chevrolet to get fixed. Three days later I got a call that it was ready to go. I paid $200 apparently for them to « attach a loose wire », but when I got in it, the check engine light was still on and the motor just didn’t sound right. It sounded like it was going to die any minute. Todd, the technician told me to « take it to any auto parts place and have them diagnose the issue and then bring it back. » It would cost another $175 to diagnose it ». What??!! Never going back here. These guys are incompetent.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Smooth As Silk Service!!
byon 10/25/2022
Took Tahoe in for 50K Service and New Tires . Best Price and Value for Bridgestone All Terrain Tires !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Department
byon 10/23/2022
I was more than satisfied with my service tech. He was very communicative, proactive in sharing information and made sure I and my car were given full attention. Great shop! I'll do all my car's regular servicing here as well as emergencies.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Chuck Olson Chevrolet has been great!
byon 02/09/2020
Thanks to Daniels Djohan for his continued excellent service and support of my 2019 C7 Z06. I really appreciate his knowledge of motorsports and understanding the needs of a Corvette owner! Would highly recommend this dealership to the prospective Corvette owner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change and 30k service, steering wheel ball bearing
byon 07/10/2019
Great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Defective Running Board 2016 Silverado
byon 01/24/2017
The chrome on my running board (drivers side) started to flake out after six months of owning the brand new truck. I brought it into the service department and they replaced it for free. Took about an hour. Very happy with the outcome.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very poor service
byon 10/22/2008
I brought my 2008 Silverado in for service because my door lock didn't work. They took my door panel off and told me I needed a new actuator and had to order the part. After I left the dealer I noticed the door panel wasn't put back on properly. There was a 1 inch gap and it rattled. I figured I would wait until they installed the part to say anything about it. So the next week the part came in and I asked them to make sure the panel was put back into place properly. When it was finished the panel was still not put on properly, so I asked them to take it back and do it correctly. About a half hour later the service guy brought my truck back out and told me the way it was on was the right way and there was nothing they could do about it. I told them to compare it to to all the other trucks on their lot to see the big difference. At that point I was irritated that they insulted my intelligence by telling my the did it right and didn't think they were competent enough to work on my truck. And the door latch was not working correctly now as well. I took it to Bellevue Chevy the next day were they put the panel on correctly and found that the mechanic at Chuck Olson had broken the triangular plastic piece that fits on the window above the panel and the wire for the door lock was stretched. So now I have to take it back in again when those parts come in to fix Chuck Olsons mistakes. If they would have admitted to me that they messed up I could understand, but instead they chose not to hold themselves accountable, so I will never go back there for anything.
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