Salt Lake Valley Chrysler Dodge Jeep Ram
Customer Reviews of Salt Lake Valley Chrysler Dodge Jeep Ram
Great service department
byon 06/07/2018
Fast friendly service. Even though Brandon was not my service guy he made a point of saying hello and asked if he could help me in any way he is by far your best employee. Michael was my service guy this time and he was helpful, courteous and kept me in the loop of what my status was. So you have two great service people, give them an instant bonus or some sort of reward.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Fair and Prompt Service!
byon 05/28/2018
Michael patiently listened as I explained the problems I was having with my vehicle. He took time to look at a few things with me and make sure he understood the concerns. Since my car was there for routine service, I had a few other minor items looked at that I wasn't sure would need attention or not. Michael advised me of what needed to be done and what didn't. He made sure to provide services as economically as possible. Michael called promptly with status updates on the car and arranged for a ride to and from work. He simply took good care of me as a customer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Van Service 5/17/18
byon 05/18/2018
-Your new check in - Mica was very personable -Brandon and mechanic addressed all my concerns -Your check out with service manager instead of at the window -Shuttle service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Best Dealership In Salt Lake
byon 05/09/2018
Staff are actually friendly and not high pressure sales. Never encountered a better collection of vehicle and service staff than this dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good Experience overall
byon 05/03/2018
The work was done efficiently and fairly fast. The advisor was honest. The place is very clean and organized. The hours are good
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
Christy is Awesome!!
byon 04/09/2018
Christy was the best part of my experience, she is real. She is an asset to your company and wish she could be my overall service advisor
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 03/31/2018
Brandon was very nice and helpful. My Jeep was in and out of there within a few hours. I had never been to this dealership before and decided to go there for the recalls to be fixed because it was close to my house. I am glad I decided to choose Salt Lake Valley!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
These guys are great!
byon 03/30/2018
The service staff was attentive and willing to take care of my repair needs. They were prompt and the repairs were done correctly the first time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
thankyou
byon 03/25/2018
they where friendly and let me know what was going on with my jeep. i fel i can trust them unlike the dealership in tooele
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Quick and Committed Service
byon 03/08/2018
Quick getting me into the garage and checked in. Shuttle was quick to get me to work not just on time but early. Outstanding customer service from Michael.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
First Service Experience
byon 02/27/2018
Michael did a great job getting me checked in and expedited my service request. The service was timely and delivered as committed. Thanks!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Vehicle Diagnostic
byon 01/18/2018
Customer service was fantastic, and the service was quick and thorough. I would definitely recommend and will be returning to this location for any and all service needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good Service
byon 12/28/2017
It was painless, and that's what I like, everything to be smooth. The service writer, Christy, was fast, friendly, and got the job done with no effort on my part, and that's the way I like it. Everything was explained to me satisfaction.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Dec 14, 2017
byon 12/15/2017
Service was completed quicker than the estimated time. All personnel were both knowledgeable and friendly. The waiting area was above average.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My Renegade & I are now ready to watch the wild horses of Utah
byon 12/04/2017
My 2017 Renegade was a used purchase and though I was completely comfortable that the vehicle had been maintained, I didn't have any record of maintenance. The requested 5 point inspection and replacement of a burnt out parking tail light was QUICK and now I begin my adventures with confidence.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service department thanks
byon 11/25/2017
Richard in the service department was fantastic. My truck broke down during a trip back home to California. Richard saw the exigency and desperation in the needed repair. He simply took care of business with empathy and professionalism. We were back on the road, with a repair which included replacement parts he had to order, within a few hours. Awesome representative of Dodge. Thank you Richard
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent
byon 09/28/2017
Very thorough and didn't rush through the services rendered. Every once in a while I was given updates as to when my vehicle would be completed. Overall experience: Excellent
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 09/27/2017
Richard takes great care of me when I come in, had a battery issue and he got my car right in.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Check up
byon 09/21/2017
Brandon is great and efficient. They all listen to your concern and gets things done.as soon as they can and to there best.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service amazing people
byon 09/09/2017
they were very helpful fast and friendly . Top notch staff will be back for all my service needs. Thank you Salt Lake valley
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Maintenance
byon 09/07/2017
Great communication and quick service. Dropped off my vehicle in the morning and it was ready by early afternoon. Very satisfied with the whole experience. Would recommend to my friends and family.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments