Freeman Buick GMC
Customer Reviews of Freeman Buick GMC
Customer service
byon 04/09/2024
I highly recommend this dealership. Everyone from the receptionist to the parts guy went out of their way to assist me. Todd, my salesman went above and beyond to accommodate me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Happy with my experience.
byon 03/08/2024
I had a great experience at Freeman Buick. I was greeted immediately and Rick was incredibly helpful through the whole process. I’m quite happy with my new Buick.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome Dealer!
byon 01/17/2024
Smooth transaction. Everything from sales to finance was great.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Freeman is full of rockstars!
byon 01/01/2024
I spoke with both Rick and Edwin on the phone prior to coming in after having a negative experience at another dealership. When I arrived Edwin got right to work getting a value for my trade-in while I checked out the new Buick Encore GX Sport Touring! Everything moved quickly after that. There were no games or gimmicks, no back and forth. Edwin gives you honest and straightforward numbers from the beginning to save everyone’s time. Once we settled on numbers, I moved to Susan’s office. She is also a rockstar! She quickly found financing for me and got the paperwork finalized. The dealership was extremely busy due to end of year sales but not once did I feel unimportant or like my wait was too long. I also had to bring my young daughter along and everyone was so sweet and accommodating with her. This was my first experience purchasing a vehicle all by myself and it couldn’t have gone better! My husband will be in the market for a truck before the year is over and we will definitely be back to Freeman!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My experience with FreemanBuick/GMC
byon 04/08/2017
Cody Wildman, sales associate, assisted me three years ago to purchase a 2014 Acadia so I asked for him again because he treated me professionally and I felt comfortable with him. I appreciate his help. After many purchases with Freeman it's my go-to dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Customer for Life !
byon 04/05/2017
The staff made me feel at home even though it was my first time there. I saw nothing but smiles!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Vehicle purchase
byon 11/01/2016
They were very friendly and not pushy like a lot of dealerships. Very knowledgeable in the products which helped to pick the best vehicle for my needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
We Could Not Be More Pleased w/Freeman GMC
byon 08/25/2016
Rick Murray, of Freeman GMC sales department, was absolutely wonderful. He is THE main reason we decided to purchase/lease from Freeman. He had an assortment of vehicles for us to test drive and evaluate. We never felt pressured at all. He was patient, accommodating, etc. throughout the entire process. We had a great buying experience. Once we made our decision, Rick sat with us in the vehicle as we learned some of the features, set up our On Star, etc. He and Freeman GMC are exceptional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2016 Acadia / Denali
byon 06/08/2016
Mark Taylor was fantastic in everything he did to help us make decisions with our vehicle,teaching us all the features and setting up the OnStar. Thanks Mark
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Easy to work with
byon 05/26/2016
Easy to work with, everything clearly laid out, friendly people
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
No Hassle Purchase Experience
byon 03/09/2016
Shone Alestock was our salesperson each time we have purchased at Freeman. This is the third vehicle we have purchased from Freeman. As long as we continue to purchase GMC and Buick vehicles we will return to this dealer. Each purchase has been stress free and no hassle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
It was a pleasure
byon 03/01/2016
It was the best car buying experience in my 50+ years of car buying. Rick Murray was a pleasure to do business with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
The Freeman family is great business to work with
byon 02/25/2015
Really liked the fact that the amount of time it actually took to buy a vehicle is much less than the experiences we have had in the past. Always enjoy working with the employees of any Freeman dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2015 GMC Sierra
byon 01/09/2015
John Duggan was my salesman and is awesome to deal with.Great guy!Seth was my finances guy and he too was a pleasure to complete the sale with.I love my Sierra and will HIGHLY recommend your dealership anytime!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best experience buying a vehicle ever!
byon 12/19/2014
Fred was very prompt in communicating back and forth about what he could do. He found me a vehicle that he did not have in stock and made the deal happen. I cant wait for my next vehicle so I can work with him again. Easiest and fastest car buying experience ever.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Warm Personalize Service From A Family Owned Business
byon 11/14/2014
Edwin Ferguson is the best ambassador Freeman could ask for!!!! He spent so much time explaining every aspect of the Acadia Denali to me and patiently answered all my questions. That's why I bought the car and not a Highlander Platinum.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Routine checkup (oil change, tire rotation, etc.) of 2007 Buick LaCrosse
byon 10/27/2014
I came in on a Saturday and the associate Wray Hebert was helping other customers before I arrived. I had to wait a little but Wray 's courtesy and great service attitude at that time was commendable. I have been taking my car to Freeman since I bought it new from another GM dealership in 2007. Their service has always been top-notch. Highly recommended.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Winning customers
byon 09/24/2014
Received an exceptional treatment. Every one was very patient in explaining, finance was so detailed in explaining about the products they offer. The sales team was very comfortable to work with very transparent in their dealings. Deke, Mike and Seth are amazing people and "Buick Freeman you have won our hearts" because of these wonderful people and awesome products!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jacob Cliff
byon 09/22/2014
I had a very easy and enjoyable transaction with Shone and Bill. Would highly recommend both individuals to family, friends and colleagues.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The dreaded car purchase experience
byon 09/17/2014
The staff made a dreaded experience delightful. I will continue to both my buying and service work at the Freeman dealership. Outstanding folks.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Freeman Buick Grapevine TX
byon 07/03/2014
Freeman is an awesome place to do business with! I appreciate so much that the same people were there that I dealt with 3 years ago when I bought my 2011 Enclave. Longevity of the employees says a lot about this dealership. I feel they have always dealt fairly with me in both sales and service and I will certainly be a customer for life!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments