Brown-Daub Chevrolet
Customer Reviews of Brown-Daub Chevrolet
Great Service and Pricing
byon 04/28/2024
These folks go the extra mile to provide expert service and the problem. I’ve also been very pleased with their pricing.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 02/12/2023
Basic oil change takes a very long time
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Inspection
byon 12/01/2018
It was good
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change and inspection
byon 10/30/2018
Great as always, everyone is so friendly and is on point to service your vehicle especially if you need it right away
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
You'll be waiting and waiting foreeevveerrr
byon 03/21/2018
My experience was highly unorganized and left me waiting for a part my sales rep did not order when he said he had ordered the part. When I purchased the vehicle I scheduled with him an auto start installation but he never ordered the part. After numerous useless attempts at getting an ETA I spoke with parts who stated that they never ordered the part. By this point I'm irritated and I order the part directly with the parts department which tells me they should receive it within 2 days. Skip a whole week later, dont pass go and back to square one speaking to another representative about a part that was wait, hold it! NOT EVEN ORDERED! I finally got a person who was willing to not only do their job and order the part but actually call me when it came in. Just in time for the blizzard blast [non-permissible content removed]. Stop dropping the ball.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Oil/Change and Maintenance
byon 03/14/2018
Excellent customer service and everything was finished in a timely manner
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Awesome service
byon 09/04/2015
Came in for a state inspection and was told there was a recall on a part of my onstar- I asked how long it would take to fix and was told it would take about an hour - hour an a half No quote was given for work to be done because dealership offers amazing free state inspection to customers that bought vehicle from them. Service dept was awesome- they did inspection and took care of recall issue and I was done in an hour and they even ran my car through the car wash and I noticed they had even vacuumed interior too!!!!! Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
1 Comments