Mike Kelly Cadillac
Customer Reviews of Mike Kelly Cadillac
Service at Kelly Chevrolet in Butler, PA
byon 06/23/2021
The experience was very pleasant. The service advisor, Kristen, was especially kind and courteous. She is a great tribute to Kelly Chevrolet. They had me in and out within an hour. Very efficient and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Simply the best.
byon 05/18/2018
Perfection could not get better, The service staff is very friendly and professional, the mechanics are clean and efficient. They could not do better!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Politics is not service
byon 01/06/2014
2011 Malibu. I have had my car in 7 times for service. Gas mileage is sub par. Transmission at 18k, currently is dark brown. Car rattles at 60 going up hill, but quits when gas is left off. There is a signing at 40 mph. Brakes are grabby and dare not turn left and hit brakes. It will pull you into traffic. All is "normal" for my codes and car. Still under warranty... but no one will touch it. Service here stinks and mechanics are worse. Do not buy, service or sell here.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No