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Ron Lewis Ford

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Customer Reviews of Ron Lewis Ford

5.0
Overall service Rating
5 out of 5 stars(118)
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118 service Reviews
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5 out of 5 starsservice Rating

Great work guys!

by Ed on 07/08/2022

Fantastic customer service and quality work!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Courteous service flexible appointments

by AJ from Hopewell on 06/15/2022

First timer at Ron Lewis. Never got this level of courteous professional service in Moon or Hopewell dealerships. Easy to use website service appointment options. Jamie returned my calls, promptly, professionally and was courteous. We will go back again for routine service needs and will try sales team next.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Inspection

by Sally on 05/09/2022

Great job w inspection and battery install. Fast service while I waited.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Quick

by Keegan on 04/25/2022

The service department was very quick and thorough!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

No hassle

by Ed on 03/21/2022

Satisfied with price and service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service fast and professional

by P Boivin on 09/24/2021

Set expectations professional and do a great job Thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
3 out of 5 starsservice Rating

Pricey

by Mike Brooks on 08/20/2021

I got charged $115 dollars for replacing a $7 clamp on my exhaust. Department really struggles with email and online communication too.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service

by DCL on 05/09/2021

Service was fast and done earlier than scheduled

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Kia Nero - Ron Lewis Automotive Group

by MSgt1991 on 05/04/2020

The car is the best hybrid out of Kia this far. Ron Lewis Automotive Group provides outstanding service, years after a great sales experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
2 out of 5 starsservice Rating

My last maintenace

by Blfrost64 on 04/27/2020

It was mismanaged from the start. Never told me that had to drop my car off until my wife got down there. Rotated my tires when I specifically told them not to. No one explained how their policies worked that addressed covid-19. Easily the worst overall experience I had from Lewis Kia

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Kia Sorento Service

by Jlmedvec on 03/20/2020

Amazing Service team . Fast and efficient would definitely go back and recommend .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service Review

by Melissa on 03/03/2020

Awesome service!! Very friendly and helpful!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Mrs. Klein

by Mindy01 on 03/02/2020

There wasn't a quote given for the service work when I called to make appt.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Door Repair

by StanFordF150 on 02/24/2020

Staff is always very friendly. Nothing bad to say about the service I received.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

We go back again and again!

by MichiganMom on 02/14/2020

We have purchased AT LEAST 5 vehicles at Ron Lewis Ford. Our salesman EVERYTIME, is James Lasky. He is fabulous! See James if you are in the market. He is very friendly and knowledgeable. He goes so far above and beyond for his clients! We will never go to anyone else. We just had BOTH vehicles in Ron Lewis Ford service department recently. Between James Lasky (yes! he will even be there when you need service, and for ANY questions you have anytime) and Crystal (in service), both transactions were smooth and painless. We were very impressed with these service visits.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Engine Replacement- Beaver Falls

by Mardékh on 01/11/2020

Took my Kia into Ron Lewis in Beaver Falls, Pa on a Tuesday with engine problems. Bennie in the service center had an idea what was wrong, had a tech check it out, it was exactly what was wrong and updated me the following day. He let me know it was going to be all on Kia which was amazing! being engine replacements are an expensive fix! I was also given a rental until my car was ready which didn’t take long either. Thanks to Bennie for keeping me updated with my vehicle & the speedy work by the techs!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

KIA Nero FRom Ron Lewis Kia

by Jake Barsott on 01/02/2020

Great Car! Outstanding service after the sale.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Brakes

by Joe mong on 12/30/2019

Benny benson went above my expectations courtesy knowlegeable and friendly good at his job

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent service!

by Schwarz on 12/23/2019

Very professional and friendly! Everyone I have dealt with is incredibly helpful and genuine.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Oil change and tire rotation

by Jeff Jinar on 12/20/2019

I was taken care of promptly and the service tech came in the waiting room to let me know my air filter also needed changing

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
2 out of 5 starsservice Rating

work was good... but parts sub par

by dgbowman on 12/19/2019

I brought my truck in for an oil change tire rotation and state inspection which was all fine. But, one of the techs accidentally broke one of the rain shields on my side back window. I did't get upset. things happen... They told me they had already ordered replacement ones and would change them ALL out... I thought this was fair. until they replaced my really good rain shields with the cheapest pieces of crap they could find. I would like to think they would have replaced them with the exact ones that they broke. All the work was acceptable and everything else was great. But, if I wanted cheap crappy rain shields thats what I would have put them on in the first place. I'm not sure I would recommend this dealer to a friend because of this. again not the technicians fault so I can't say anything bad about them at all.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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