Customer Reviews of AutoNation Ford East
Car buying made easy!
byon 04/09/2024
I don't buy new cars very often, so the buying process is a little nerve-wracking. Antonio at AutoNation East was great to work with - he knew the cars well and was able to answer all of our questions. The financing process was extremely simple, and before we knew it, we were driving our new car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience buying an Escape Platinum
byon 03/13/2024
Told salesman Alex exactly what i wanted. He searched online and found one 360 miles away. He brought it to this dealer. When i arrived the paperwork was ready, the car was clean and sitting out front. Alex explained how everything worked and i was ready to go. Love the car and this dealer. Earl always makes you feel welcome
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Rayellen E James
byon 03/13/2024
I cannot ask for a better experience buying a car. My sales rep (Alex Hill) was very helpful and patient with me. I told him what I was looking for, my payments that I could handle and he found the perfect SUV for me. He made sure my Mazda CX5 was detailed, clean and ready for pick up. He keeps in contact with me to make sure everything is OK and if I have any questions. I will refer my family and friends to Alex. He will help you get that vehicle of your choice. AutoNation keep Alex, he is a valuable asset to your organization.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Made me feel like family
byon 02/19/2024
I purchased a vehicle from auto nation in the spring of 2023. I couldn’t have been happier with the experience! Super friendly and accommodating everyone was! When I got in an accident and needed a new car not even a year later I knew exactly where to go! The team at auto nation took care of me and made me feel like family once again! Making a very stressful experience worry free! I wasn’t just a number they made me feel like they genuinely cared. They were able to provide another car with such a great deal and super fast!! Highly recommend them!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Friendly
byon 01/02/2024
Everyone was friendly and helpful
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Car buyer
byon 12/07/2023
My experience was great! I have never felt so comfortable, relaxed and non pressured when buying a car. My needs/wants in a new vehicle was Dennis Spangolo's #1 priority. Jesse Cook the Finance manager made the paperwork almost a pleasure and made sure to explain any questions I had in the paperwork. If I need another car I will be going back to AutoNation.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Quick and smooth
byon 11/01/2023
I enjoyed buying my new Ford Maverick at AutoNation Ford East. The salesman and finance made everything simple and understandable. I buy all my vehicles with them
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Impressed and satisfied
byon 10/27/2023
My truck purchase experience was outstanding. Theresa my sales person, and her sales manager was very accommodating, both worked the best deal possible to include all the rebates for me. My future auto purchase will be with them again. I certainly will be calling on Therease at AutoNation Ford East for my next truck purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Michael Kelly
byon 10/12/2023
I purchased a 2013 Prius V. I live in Philadelphia so it was a little difficult. I flew into Cleveland and Santi, my sales guy picked me up at the airport on his day off. I also dealt with Earl. Everything went smoothly and I was driving back home within an hour. Car is perfect and would definitely recommend.A++++
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New vehicle purchase and trade in
byon 09/29/2023
Antonio and Nate (sales rep and sales manager) were very welcoming and informative. The entire experience was really awesome. We met many key personnel that all seemed to have the same objective of making the customer feel welcome and important. We were able to work with them on an equitable deal and walked away with a new vehicle and a great experience. Thank you, Frank and Linda Hudak
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very Happy With My Car Purchase From This Dealership
byon 09/21/2023
I purchased an auto here! The car was exactly as described!! It's been a great car!!! Very ethical and honest dealership and treated me respectfully and very kindly. I would definitely buy another car from this dealership and would recommend this dealership to others.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Ford Explorer XLT 2023
byon 09/11/2023
I had a great sales experience with Dennis, the sales associate. He was kind, knowledgeable about the vehicle, and kept me updated throughout the financing process. I highly recommend AutoNation and please see Dennis while you're there.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2023 Escape Purchase
byon 08/01/2023
Thank you to Theresa, Patrick, Nathan and Jesse for a wonderfully easy experience! I came in to trade in my 2020 escape and walked (drove) out in a 2023 upgraded model! They showed me a few different package options, gave me a fair trade for my 2020 and expedited the paperwork so I could come in sign and drive off on my lunch break! 10/10 experience! Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Positive Outcome With A Bad Situation
byon 07/13/2023
Underwater with my vehicle, I had choice but to buy something I hadn’t been ready to. Alex made the process easy, really listened to my needs (reliability), and stuck to that, finding me options that would work for my limited budget in this situation. I drove away with something reliable which was my main objective.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New car!
byon 06/26/2023
John was amazing and very welcoming! He made sure I went home in a new car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Easy transaction
byon 06/02/2023
Very nice car at a great price. No pressure sales. Great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 05/02/2023
Outstanding!!! We were greated before.we even entered the door...The door.was held for my mother and I. We were offered drinks while we waited...The customer service over all.was just superb..Very knowledgeable answered all my questions and explained all.the features of the automobile.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
No Pressure
byon 04/04/2023
Seth was awesome. There was no pressure in the purchase. Since this was a second car in the home he even delivered it to the house. That's going the extra mile for his customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales
byon 02/16/2023
Joe at Mullinax in Wickliffe is great! Everyone there is so friendly and helpful!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Extremely Helpful
byon 02/02/2023
Very helpful in getting me a great deal on a new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Waiting on recall part for 1 year
byon 01/13/2023
Waiting on tcm for ford focus 2014 that I should have never purchased at AUTONATION. I questioned the transmission when I was test driving it and was told that is how that transmission feels. Wish I had googled it now I know it was always a problem and I was lied to. Single woman taken advantage of by a male salesman.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments