Customer Reviews of Bob Caldwell Chrysler Jeep Dodge Ram
Spectacular service.
byon 08/04/2023
Found the vehicle I wanted at the right price. Paperwork went smoothly, it was worth the 150 drive to pick it up.
IDCM Repair
byon 08/07/2023
Great dealership and Service Advisor. The only negative, which is bothersome since my Jeep is new with only 3000 miles. During the repair, there is a scuff mark on the top of the rear bumper. The first scratch should not have been done during a repair at the dealership.
Spectacular service.
byon 08/04/2023
Found the vehicle I wanted at the right price. Paperwork went smoothly, it was worth the 150 drive to pick it up.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best car buying experience in 40 years!
byon 01/07/2023
I brought my vehicle in for service. Joe the service manager was very responsive, kind and great to work with. As I was waiting overnight for parts I decided I didn't want to put the money into it. I began shopping their cars online. I found a 2013 Chevy Equinox. I sent a message to see if it was still available and immediately received a phone call. The communication was top notch. Dino walked me completely through the process, making it a seamless, smoothe transition. Every person that worked there greeted me in passing. Not only was it a friendly experience but it was super easy. The finance guy worked with me making it a fair transaction for both of us. I'm sorry I don't remember his name but he was really great to work with. So many people congratulated me but more importantly thanked me for my business. If I'm still in the area I will definitely visit Bob Caldwell for future service and purchases! This is coming from someone who hates buying cars because it always seems shady, like you're being taken advantage of. This was the best car buying experience I've had in my 40 years of buying cars!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
When you need help
byon 12/27/2022
It was just before Christmas and my thermostat went out. I called Joe at Bob Caldwell’s and he said bring it over they got me in took care of my van.I was back on the road to my Christmas dinner. Thanks merry Christmas. Happy New Year’s.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Friendly service
byon 12/10/2022
I brought my car in for regular maintenance. On several occasions, from the time I arrived (admittedly, looking a bit lost) to the moment I left, I was greeted and assisted by many staff members who each stopped what they were doing to see if I needed anything. I was pleasantly surprised by the friendliness.
Keep it Simple
byon 10/08/2022
Just know the staff is very friendly and professional. Our sales person is Dino. This dealership is located on Morse Rd. in Columbus Ohio. Dino is the reason why we return to this dealership. My husband loves his new Jeep and so do I.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
1 Comments
Good service and they are nice
byon 10/08/2022
Prices are good deals
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Above and Beyond Service
byon 10/08/2022
Thanks to Kevin for going the extra mile and getting my vehicle to me!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fast
byon 10/07/2022
Got an oil change. Fast service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Always a pleasure
byon 10/07/2022
Service team at bob Caldwell are always welcoming and great to work with. Supportive on issues and quick to complete services. Really enjoy interacting with all the service team. Would recommend to anyone.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
They suck promise leather seats had it in contract .
byon 10/07/2022
Never trust a dealer ship would never recommend this place
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Thank you cody
byon 10/07/2022
Thank you cody for going the extra mile you and kevin and the service manager thank you all for going over and beyond exceptional service - you 3 deserve a raise please tell the gm :)
Grand cherokee 2021 breaks broke
byon 10/06/2022
Got a great service repairing my 2021 grand cherokee. Fixed everything and worked with jeep to cover that under warranty.
Fantastic Experience
byon 10/06/2022
Great experience, Jay Powers was easy to work with and made the process very smooth.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
In and out
byon 10/05/2022
Everyone was very helpful and professional. My oil change was done quickly. I was in and out in no time! Thank you
Superb customer service
byon 10/02/2022
Great selection and keep in mind they’re a velocity dealership so they already give you the best price available.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Compassionate
byon 10/02/2022
Never having the experience of dealing with a reputable company, this was worth the wait. Victor (our salesman) listened and delivered. It was important to him that We left the lot satisfied. The entire team walked us through everything and remained calm while I kept panicking. If your looking for a salesman that truly cares about his customers VICTOR is the man to go and 👀.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
A+ service
byon 09/30/2022
Thank you! Joe has been great working with on my truck. This is the only dealership I will be dealing with !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
1 Comments
Oil change & tire rotation.
byon 09/28/2022
Employees are always friendly and professional, my Jeep is always ready to go when they are done with it.
Back to running like brand new!
byon 09/28/2022
First off, I Love my car--a Chrysler 300S. Moving on, Bob Caldwell did an outstanding job! Both fuel pumps and all the crankshafts, lifters and rockers were replaced, and my car is running like new. I can feel the power of the engine when I accelerate, just the way it should be! They stuck to the issues at hand and had my car ready before the estimated finish date. Zak was great, keeping me updated every step of the way, even looking into additional options of repair, and I am very satisfied with the service I received. I am definitely motivated to bring my 300S to Bob Caldwell again for future service.
Efficient
byon 09/28/2022
Every one was friendly, knowledgeable. A comfortable waiting room.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
In 1950, Ruth Ann Caldwell encouraged her husband Bob to follow his dreams. Later that year, Bob opened a small car lot in Columbus on High Street with the slogan "Where High Street Bends, Your Car Worries End." After 16 years of success selling quality used vehicles Bob Caldwell was approached by Chrysler to open a franchise on Morse Rd. He did so in November 1967 and Bob Caldwell Chrysler Dodge Jeep Ram was born.
Fast forward to today and we have celebrated our 50th year of operation, still family owned and operated by Bob's three daughters and we have welcomed the 3rd Generation with Justin Harmon as the General Manager. We have grown to over 115 employees and we are thankful for every year that we get to serve the City of Columbus, State of Ohio and all our surrounding neighbors.
Whether you've grown up a Buckeye or travel from far away because we are the lowest price, we welcome you as family and will continue to be here to service all of your vehicle needs.
1 Comments