Ganley Chevrolet
Customer Reviews of Ganley Chevrolet
Oil change
byon 04/12/2024
Had an appointment for 11 am. Got there early and still waited till 1:30pm for them to finish an oil change.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ganley
byon 05/26/2023
I have been Ganley over 9yrs I believe and I wouldn't go anywhere else they treat me like family and I love the am people's there keep up the amazing work
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Rude
byon 03/08/2023
The guy in the service department treated me like I was stupid and didn’t understand what he was saying. When I was able to prove him wrong he tried to backtrack and tell me that I misunderstood him the first time. I have been coming in for my cars service and this is not the first time I have been treated with rude attitudes and being talked down to by your employees. I will take my business elsewhere so I don’t get treated this way again. We have bought multiple cars from you over the past few years and it’s always been great until we have to come in and deal with your service team and if that’s the case I will look at other dealers in the future. I did speak to the person that sold me my car and he said he would talk to his supervisor but with this being a repeat experience it needs to be addressed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Rateing
byon 09/09/2018
Service was done on time in a timely time. Found a mark looking like grease on pasinger seat had to be from them haven’t had time to address it yet.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Always perfect
byon 12/06/2017
The best service and sales at any auto dealership anywhere. We feel more like we are visiting friends than going to a dealership. That's a credit to all the people that work at Ganley Chevy. They make you feel very confident and comfortable. We trust the people at Ganley to do any work without any doubts.... they have the best interest of the customers in mind each and everytime we visit there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ganley Service is top-notch
byon 08/15/2017
I have been with John and his crew for 15 years or more. I buy my cars from your dealership because I know the service is always TOP-NOTCH.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good Service
byon 07/03/2017
I had a good experience at the Ganley Service. Took me right in, checked my questions and had my talk to tech, to explain my problem with truck.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
General Maintenance.
byon 04/03/2017
Car is still under warantee. This is the last of my 4 free services. I enjoy going there. I have been going so many years, the guys are like family.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Went in for recall
byon 10/23/2016
I went in for a service recall on my new truck. Everyone was exceptionally efficient and courteous. They had me in and out in no time, and even washed my truck with they were finished. I love this dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Well done but a little too expensive
byon 10/12/2016
Seems a little expensive, especially the automatic transmission fluid replacement.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Wonderful
byon 07/31/2016
I have a great experience with Ganley everytime I come in. Service and sales department are always a pleasure to do business with!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Sastisfaction
byon 07/05/2016
Everything was done in an orderly faction.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Love Ganley!
byon 06/17/2016
I went for my first free oil change. Great atmosphere, work done quickly!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Regular maintenance.
byon 04/25/2016
This was a scheduled maintenance on my new Sonic. I had four free check ups. This was the second. The car is the nicest car I have ever had.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
unxcheduled maintneance
byon 04/12/2016
i had no appointment, but they fit me in anyway when I came I with a low tire . fixed tire changed oil and rotated tires all within an hour and a half.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Chrome piece
byon 03/13/2016
I purchased a new vehicle and the chrome strip on the drivers side was loose
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 02/02/2016
Always fixed right the first time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Outstanding service
byon 11/25/2015
I took my car to the dealership because my brake light was out and it was fixed under warranty and my car was washed. I was completely satisfied that it was fixed without even having an appointment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Awesome Service
byon 08/31/2015
As always, service was above and beyond. All employees are so courteous and my oil change and tire rotation was done quickly. Thank you for your awesome customer service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Recall and service
byon 08/27/2015
They took care of a recall on the Sonic, and gave it usual maintenance.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Satisfied customer
byon 07/29/2014
Fast and friendly service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best Prices in Northeast Ohio. Near the Airport- 20 Minutes From Everywhere! No hassle experience. Range of finance options. Over 450 Chevys in stock.
1 Comments