Customer Reviews of AutoNation Ford Amherst
Sales
byon 03/03/2024
Excellent service and very easy, smooth transaction
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
23 Jeep Grand Cherokee
byon 02/12/2024
Since it is almost impossible to lease anymore under $500 I decided to buy instead . I had a Chevy Blazer for last 3 years and it was plaques with issue and recalls and didn’t want to get another one of those I searched a 300 miles radius for a 2023 vehicle low miles and the best deal I found was at Auto Nation in Amherst Ohio The only issue I had was there was a decent size dent on the hood that was not repaired before I drove the 3 hours to get The vehicle looked barely used and only had 6500 miles I’m happy with purchase but I wouldn’t have accepted it with the dent if I wasn’t 3 hours each way
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Leasing new Escape
byon 01/06/2024
Experience was wonderful! Jeff Wells the sales guy was great and the leasing agent Sam Lee was great also! Very professional and helpful. 5 stars to both gentlemen!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Rav 4
byon 11/09/2023
They are a very nice car dealer. We purchased a 2018 Rav 4 . It didn't have a owners manual so they are presently retrieving one for us.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Nice Dealer, no pressure
byon 10/31/2023
All of the staff was very knowledgeable and helpful. They answered all of our questions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Sales Experience
byon 07/31/2023
I have bought many Fords and I think that this was one of the best if not the best experience I have had. I recently had a no haggle, stress free buying experience at AutoNation Ford Amherst. The whole team was great. They gave me a fair assessment of my trade in and worked with me to put me in my new Ford. The internet manager Jeff is always great at getting you what you need and connected with all the right information to help you make your purchase. He also reaches out from time to time via phone and email to see if there is anything he can help with. There is never any pressure. My salesperson Jordan went above and beyond to make sure the deal worked for me. He was friendly and hardworking through the whole process. He made me feel very confident he had my best interest in mind. The Finance Manager Sam was very professional, precise and did not try to upsell me on things I did not need. He made everything super easy with digital signatures and kept the deal moving efficiently. I would highly recommend this dealer and their great team to do business with. This experience was very fair and time saving.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very easy to deal with and very accommodating.
byon 07/09/2023
We purchased our preowned car from AutoNation Amherst. We did not to intend to buy from them (they are about 50 miles from us) but they had the car we wanted and that is not easy to find-right car, model, color and very low miles. The whole purchase process took about an hour and was very easy. Matthew H was great and very accommodating. Thank you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Escape purchase
byon 07/06/2023
Excellent experience purchasing my new beautiful silver Escape! Great service, sales & management.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Treated Very Well
byon 07/05/2023
I was searching Autonations web site looking for a Dodge Charger and found what I was looking for at Autonation Ford Amherst. Knowing I had an hours drive to look at the car I asked my salesman Matt Cox to drive the car for me before I made the trip to the dealership. I had dealt with Matt recently and trusted him to give me an honest opinion of the Charger. After his examination and driving the car for me he was spot on with his evaluation and even pointed out minor scratches in the paint. I appreciate honesty. Thanks to Matt I now own this 2020 Dodge Charger.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
The
byon 06/26/2023
Matt was so helpful!! His patience was appreciated
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Salesman, Low Stock
byon 05/26/2023
Nate really took great care of me. The process was very easy.... AFTER I found a car. The stock of used vehicles is very very low and all the cars I really wanted needed to be serviced. But a satisfactory experience all in all.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Experience
byon 04/28/2023
I was really impressed with the great selection of cars they had, along with the professional sales associate, John! He’s just an everyday guy that listened to what we asked for and delivered! We will definitely be returning!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
AutoNation Ford Amherst
byon 04/10/2023
Jeff was very sincere, personable and knowlegable and found us the exact car we wanted.Jeff, John, Sam, walked us through everything and did all they could to make it a painless and pleasant experience and it was! It was our third new car from AutoNation and it was the best experience that we have had ! We will be back.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great
byon 01/25/2023
I recently purchase a 2017 Lexus RX 350 from this dealership and the sale persons were very helpful with the sale.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
You will not be disappointed!!!
byon 01/08/2023
I recently purchased a used 2020 Ford Escape. My salesperson was awesome and the vehicle was more then I could've asked for at an amazing price. I have never had a vehicle with so many features. About the only thing it doesn't do is cook and serve you breakfast...although I haven't read the owner's manual so it might. Seriously though, from start to finish I was out of the dealership in less than 3 hours.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Greatest birthday present ever!
byon 01/05/2023
Had a great experience buying my first car from a dealership! Darian was the best man for the job in assisting me in making sure I got into a good vehicle and at the best possible deal. I do highly recommend!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Jeff Wells is Excellent - Will Buy Our Next Car From Him!
byon 11/11/2022
Hands down, the best car buying experience. We worked with Jeff Wells as we ordered a brand new Ford Bronco. Jeff is incredibly honest, transparent, and properly managed our expectations. Jeff has integrity and was all about the customer throughout the entire process. As long as Jeff is selling Fords, we will now be a Ford household returning our business to Jeff. In a time when dealers are taking advantage of customers due to allocation, too much demand, and supply constraints, Jeff Wells was a rare exception who did the opposite as he very much took care of us, treated us with respect, and sincerely valued our business.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Speedy! Professional and RESPECTFUL
byon 06/22/2022
They are very nice to work with, no gimmicks. No markups. Give more than fair trade in value and honor discounts on new vehicles. They have my business for life. Other dealers are taking advantage of short supply. They are treating customers as business as usual. The supply will increase again and customers will remember who was fair during these times and who were GREEDY!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Purchase Experience
byon 05/13/2022
Auto Nation Ford provided a very satisfying experience during my truck purchase. During these limited inventory days it was nice to see Ford f150 trucks on the lot. I would like to thank the sales team Tony, Jeff for ensuring my sales experience was first class. From the initial greeting to the final finance meeting everything went smoothly and was very professional. Thanks again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
I love my ST
byon 05/12/2022
My sales person is Marquan and Peter is the manager. I give each of them 11 out of 10. Both these guys answered my questions quickly and continuously communicated with me during the process of purchasing my Explorer ST. I love my ST! This is the second Explorer I purchased from (2015 Explorer Sport) I traded it for the ST.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Proud new members of the AutoNation Ford Amherst family!
byon 05/04/2022
AutoNation Ford in Amherst has 2 more satisfied customers! That's a total of 4 from our family! Jeff Wells is the our go-to guy! Not only did he help get our son get started on the right track with his 1st vehicle a few years ago, but DJ is now in his 2nd one with Jeff, a brand new Ford EcoSport! Jeff also helped get my mom into a safe & reliable vehicle (a Ford Escape) a few months ago! So, it only seemed natural for my me & my husband to talk to Jeff about trading in our 4 year old Kia Soul. What a fantastic surprise when we drove home in TWO brand new Ford EcoSports this past Saturday! Thank you for everything Jeff! And Alex, who we did all the financing paperwork with, is wonderful as well! Both Jeff & Alex made the whole process smooth & kept our minds at ease the whole time! They are both very professional, personable & fun to work with! We highly recommend that you to go to AutoNation Amherst & talk to Jeff when it's time for your next vehicle! We couldn't ask for better service!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments