Wally Armour Chrysler Jeep Dodge Ram
Customer Reviews of Wally Armour Chrysler Jeep Dodge Ram
Service visit
byon 11/23/2016
Always careful with my car no damage to my paint scratches nicks dings when I take it in for service always ask me before they do anything that I may not want courteous friendly staff
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Thanks for prompt service.
byon 10/25/2016
After trying to take it to Furey's several times and everytime they told me after a few hours of having my Jeep that the manufacturer sent the wrong part to correct the recall, this was pretty hassle free and within an hour I had received the call that it was done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Survey
byon 09/19/2016
Friendly staff, kept me informed, didn't take long for them to do my oil change. Clean facility. They were always there to answer my queations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Awesome customer service, clean facilities
byon 09/17/2016
The great customer service. From the salesman to Bruce in service, you can't get customer service like this much these days. Every interaction with your personnel has been out of this world. Definitely will be a repeat customer and continue telling people they want to do business with Wally Armour.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall work on Jeep
byon 07/06/2016
Service department took care of a recall on my Jeep. Staff was very friendly and prompt. Work was done on time and there were no other issues.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
completely satisfied
byon 03/24/2016
Kody DeWitt was helpful, straightforward, and prepared. Purchase went quick, and when minor problems were found after the fact that wouldn't allow the truck to pass PA inspection, the dealer made it right. Communication was quick and adequate.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service!
byon 01/31/2016
I liked how everyone was so kind. I was offered drinks, pizza, and provided an update about what was going on with my vehicle. Also, my vehicle was vacuumed and exterior washed. What other dealership does that?! The customer service is awesome. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2010 Journey recall
byon 01/27/2016
just got the recall taken care of. I have always been very happy with the service I have received at Wally Armour, with the exception of one time & I went to JR regarding that particular service person & I was assured that we would no long have any dealings with him and that was the end of it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
service work
byon 12/30/2015
Work was done right and on time. Service personal were great to work with and very good at there job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Job!
byon 10/23/2015
I was at work and didn't have anyone that was able to follow me to the dealership and bring me back to work. I called the service department and they said that they would get an employee to run me back to work. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great service!
byon 02/04/2015
Willingness to help with a problem I had with my Town & Country. Aaron Gerber the service manager went the extra mile. Couldn't be happier with a New Car service department. Thank you very much!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
3,000 mile service
byon 02/03/2015
I took my Dodge Journey in for service this morning and was very pleased. The service advisor Brad waited on me promptly and in a professional manner. Indicated how long the wait and advised me that there was a waiting area upstairs or across the parking lot and there was also coffee. My car was done before the estimated time and I was on my way. My husband and I will continue to have service completed on our journey and ram done at Wally Armour's and when we are in need of another vehicle we will definitely purchase it there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
would never cover anything under warranty
byon 01/28/2012
used to have all of my services done at this location, after they would not cover faulty tie rod ends at just over 20,000 miles I wont be returning. plus I would have scheduled maintenance and they would give me a time frame but it always took longer than they said.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments