Customer Reviews of Team Nissan
Great Service
byon 04/01/2024
Mary B. was my advisor and she was great! Very easy to deal with and provided amazing service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Team.nissan manchester awesome service
byon 03/21/2024
Service Dept , awesome customer service and on time ,do what they promise and able to work.with customer no pressure . Look for the best interest of customer . Friendly enviorement . A+
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tire replacement
byon 03/18/2024
The Nissan team is always polite, professional, and timely. Yet, I have an issue. I just replaced tires for $600. The replacement isn’t the issue. My Nissan has 26,000 miles. I can assure you I’m not driving like an 18 yr old. I drive 9 miles back and forth to work. I’m actually 5000 miles under my lease agreement. A good set of tires easily lasts 45-55,000 miles with good driving habits. I’m at half of that total. Those are either really bad tires, or I’m lying about my driving habits. I was offered a new rental, but I’m positive my monthly payments would increase from $406/mo to over $500. Plus, first month down, registration, maybe? Insurance bump. At this time, I’m not in the mood for these changes. I just think tires with normal driving should be lasting well past 26,000 miles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Recent oil change
byon 01/30/2024
In and out quickly. Fair price and helpful friendly staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quality Dealer service
byon 01/13/2024
Dependable quality dealer
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Team Nissan dealer Manchester, NH
byon 01/09/2024
This was the second time I had my Leaf serviced at this dealership. Everybody at the service department was friendly and explained what needed to be done and the total cost of the service. I am very pleased with my experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
State inspection
byon 01/01/2024
Nice and helpful with coupons
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
service
byon 11/20/2023
Breaks and routers/inspection and a few other items done. I would prefer, however, they they used in house rides to/from work while services being provided. Not that my experience was unpleasant necessarily but I did not like using the Lyft service. No accountability for who is picking you up or dropping you off in my opinion.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Rand
byon 09/22/2023
Repair went well.Had to overnight and had car repaired the next day like they said.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
NEW NISSAN DRIVER
byon 08/25/2023
Recently purchased a Nissan Rogue and all went fine for the first week. Then out of the blue one morning as i heading out to work l, the Rogue would not start, no power. I had to jump it to start the engine. Once engine waa running, then stalled completely in the middle of the road as I was getting out my driveway. Despite engine running, It would not accelarate forward or backward, giving all kinds of warnings on the board, including the emergency break to park. To make the story short, after disengaging the emergency park break continously, it would still not move in any direction or accelarate. I called Nissan for assistance, as a new buyer i included all service work and road assistance. To my surprise the experience was so poor and they actually had me call their towing sevice directly to move my Rogue. They didn't even bother to help troubleshoot the issue instead insisting I had to bring it in. Then they would determine what was covered or not in my service agreement with them once they know what was wrong with the Rogue. They acted as it I wasn't even in their system,l as I had to repeat several times that I got this Rogue out of the dealer just a week or so ago. As I'm waiting for the towing truck, it occured to me to reset settings on the board to factory reset and that cleared the warnings, allowing the Rogue to take the shift gears and move again. In the end, i drove the Rogue to the dealership myself. they still do not know why it wouldn't move or the reason showing all this warning after the jump start. They said the battery was faulty and had to be replaced. Seriously on a vehicle just purchased a week or so ago?. I'm so disappointed with what should've been a smooth service experience as a new customer. I was super late for work and on top of it not a even a rental was suggested so I can go to work that day. Instead they made me wait in the lobby while they check the vehicle. I asked my sister to pick me up and drive me back home so that I can at least attend an conference call for work that day😒
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 08/18/2023
Outstandinh. Drew Medirous, exceed my expectations
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service & Very Professional Staff
byon 07/18/2023
I always use this place for services on all my vehicles. Again another awesome job, pricing was great & their staff is very professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2022 Altima Services
byon 06/30/2023
Drew from service was excellent and very nice guy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Yesterdays service
byon 06/29/2023
Service was done quickly at a great price. This place is the best!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
oil and tire rotation
byon 06/23/2023
on time and good service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very good experience
byon 06/07/2023
I was met at the car by the rep, and the work was done in an hour. I was very happy with the experience. BTW - I bought packages; so there was no need for a 'qoute' and the 'price' per my coverage was $0.00 (zero dollars) making questions (#5 & 6) bogus for me. I chose 'yes,' but I should have had a 'does not apply' option.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 05/23/2023
I appreciate the level of service I received on Monday morning with no appointment getting four new tires placed on my Murano
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
bruce803
byon 05/09/2023
I thank Team Nissan for having me buy the extended warranty. I would also like to thank Team Nissan and service coordinator "Mandy" for meeting my needs with a great deal on a rental while my van was being fixed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
DD
byon 05/07/2023
thorough, prompt and professional
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sr
byon 05/04/2023
I came in and I told the Maintenance Rep about the diagnosis of the vehicle , BUT I've been charged for diagnosis!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Team Nissan, Manchester, NH
byon 04/06/2023
From the availability of an appointment on a short notice, assistance retrieving a forgotten cell phone and apparent quality of the repairs, I am beyond satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments