AutoNation Buick GMC Henderson

by jlg.usa on 05/01/2024

I came in to take delivery of a new Hummer I ordered two years ago. The salesman wouldn't even show me the features of the truck. He said I had to buy it first before he would tell me more. Then, he didn't even know much about the Hummer. I recieved an early order credit over $8k, then learned the dealership wouldn't have to honor the credit if sold to a new buyer, So, it was very apparent they didn't want me to buy the truck. Also, there were several electrical issues after they installed the additional options.

Read more

by Anderson on 04/12/2024

Bob was excelĺent and quick with the process of a trade in and a purchase of a 2021 GMC Terraiñ SLT.

Read more

by Gee Guerra on 04/11/2024

I had an outstanding experience at AutoNation Buick on Gibson Street in Las Vegas. Nick, Dave, and Jeffrey were absolute gems to work with. They went above and beyond to cater to my needs, showing exceptional patience and understanding throughout the process. I initially selected a vehicle but changed my mind later on, opting for something that truly resonated with me, and they graciously accommodated my decision. Their dedication to customer satisfaction is truly commendable. Thank you, Nick, Dave, and Jeffrey, for making my car-buying experience unforgettable.

Read more

by Mullens41 on 04/04/2024

I've purchased two vehicles from this dealership and each time it was a great sales experience. I was treated with respect and honesty from the sales staff. I like the "no haggle ' attitude. Good prices and no hard sell tactics. I highly recommend this dealership!

Read more

by Frank O on 02/25/2024

Salesperson was knowledgeable and genuinely interested in helping me find the vehicle I wanted. No nonsense, no games and a win-win for both parties.

Read more

by Silverado on 02/13/2024

I found a vehicle I wanted with an AutoNation Dealership in Las Vegas, NV. They don't haggle, and if the vehicle doesn't sell they send it to another dealer and raise the price. I spoke to multiple staff at the Las Vegas dealer, including the General manager who was rude. Sure enough, the price increased by $1,500 and after 2 weeks dropped $1,000, close to my target and I made an offer. Being in another state I had a friend check out this vehicle when it was at the first dealer and met my needs. The second dealership to possess this vehicle can only do so much, their hands are tied due to corporate policies. While the salesperson did everything possible to help as did the finance department the documentation process took forever and I couldn't arrange for delivery until the vehicle was paid for and they don't use DocuSign. Days turned into weeks! I finally flew to the area and they picked me up so I could finish the documentation there in 15 minutes and left! I was required to provide Insurance and agree to a 3rd party to process the documentation and I'm still waiting for them to complete the transaction! As a resident of another state I have 20 days to register an out-of-state vehicle, and because their registration processor didn't contact me and the dealer didn't provide timelines I went to my DMV to take matters into my own hands. Who knows when I may get a license plate or my title! While doing business with any AutoNation dealership may be alright if you live close by, I would not recommend purchasing a vehicle from them if you are not close to them or in another state as they are ill-equipped to process documentation quickly and efficiently.

Read more

by Car buyer on 02/09/2024

I flew in from California on superbowl week. Shawn picked my parter and I up from the airport. He was easy to locate and was driving a beautiful new suv. My salesman Matt offered the free airport shuttle even before I had the opportunity to ask for types of available ground transportation. As I arrived at the dealership, I collected a hot and fresh cup of coffee. The car I came to see was immediately brought out to me and the keys were placed in my hand for an enjoyable and private test drive. I was permitted to take the car without any dealership rep. My buddy and I drove the car for about 30 min. Knowing I was going to purchase the car, I returned to haggle. Unfortunately, haggling is not an option, this is the same as your carmax, carvana etc... I knew I was getting a great price because I had been shopping for this sports car for about 2 months. The transaction was quick and painless. At completion of the buying process, I drove the car 550 miles home. After the first 100 miles, I was thinking I bought the right car. As I pulled into my driveway, I knew I bought the right car. I was so impressed with the employees at this dealership, I attempted to recruit them to come work in my profession.

Read more

by VegasMix on 10/25/2023

I traded my 2017 Encore in for this beautiful new 2024 Encore! I have been so happy with my Buick that i knew I wanted the same model! I went to several dealers but as soon as we met our salesperson, Maria, I knew I would buy from her! I found the perfect car on the lot, gave it a test drive and fell in love! Everyone at the dealership made me feel welcome and they processed my sale quickly and efficiently. I am so happy that we stopped in last Saturday and I’m thrilled with my purchase!! Thanks Maria!and Christopher for everything!!!

Read more

by Joe on 10/17/2023

I had a very pleasant experience with this dealership. I am from out of state and found a pickup I was interest in. We negotiate what I felt was a fair price. I flew into Las Vegas and was picked up at the airport by our salesman Paul who drove us to the dealership. The vehicle was washed and very clean. We were given plenty of time to look it over and ask questions. Paperwork and finance went pretty smooth. Upsales were offered and considered, but when I declined them there wasn't a lot of push back which I appreciated. The biggest thing that I was the most impressed with was they gave me a vehicle with a full tank of fuel. That was a very impressive "thank you for doing business with us" gesture. Overall I would buy another vehicle with them again.

Read more

by Magnolia on 09/25/2023

Auto Nation did not disappoint. We were in and out of there in a couple hours. Our sales person was so helpful. He made sure we understood all the new features in the car and followed up with us on the next day. We were please through the entire process.

Read more

by Madezmom on 09/05/2023

From the time we stepped on the lot to the time we drove off in our new Envision, I cannot say enough about what an awesome experience we had!! Bob made it all the better, his customer service is unbelievable!!

Read more

by From Oregon on 09/01/2023

We flew from Oregon to get our new 2023 GMC Canyon and the process was seamless. Our salesman picked us up at the airport and we were on our way with our new pickup in about 2 hours.

Read more

by SolesAC on 07/17/2023

Exceptional friendliness and easy/comfortable interaction in buying our new used vehicle. The staff were very friendly and great to work with. I never felt pressured, hassled or the games played by many dealerships during the purchase process. I highly recommend the experience delivered by Tanner, Nic and the rest of the staff.

Read more

by Buick Cust on 06/15/2023

Walked out with the car and price I wanted

Read more

by Rjmuratore on 05/11/2023

Had a great car buying experience at this Auto nation Buick dealership. Two very helpful and knowledgeable sales people Bob and Nathan made the car shopping and buying simple and fun! Finding the right vehicle at the right price was made easy and quick. Would recommend this sales team and dealership to any looking for a great shopping experience on a quality built Buik!

Read more

by Kellie B on 04/20/2023

I found a car that piqued my interest online. I made a call and explained to Bob what my needs were. I was able to come by later and he even stayed over to help me navigate through the purchase process. Everything went so incredibly smooth and I have the car I wanted!

Read more

by MJ Mc-15 on 04/03/2023

I traveled from Phoenix to Henderson to purchase my new truck. From the moment we arrived Tanner and the team did everything possible to make our purchasing experience perfect. From the great communication the few days prior to my arrival to the time spent at the dealership familiarizing and assisting us with our vehicle preferences, the treatment was outstanding. It was the best car buying experience of the many I’ve completed over the past 40 years!

Read more

by Henderson on 03/24/2023

Very nice and professional reception both by phone and in the office. No pushing and elaborate attempts to convince me to take the car. Was allowed to drive for a couple of hours by myself and check it out. I had a few issues some of which were taken care of on the spot others were dealt with a few days later by very friendly service staff. Very impressed. Great car.

Read more

by Michael on 02/09/2023

I am a local real estate broker and I do not have time for games, up-sales, and baloney. This crew was extremely efficient and professional otherwise I would have walked out. From the salesperson to the manager to the finance dept, the whole staff at AutoNation was perfect. They were completely honest, direct, helpful, knowledgeable, and fair. There is nothing more I could ask for in a dealership. I purchased a new car and drove out of there within 2 hours without any headaches, sales pitches, pressure, or problems. I have no plans to purchase another car in the near future, but I will go back to AutoNation without any worries if I do. They earned and deserve 5 stars. Thanks Michael Hawkes [contact info removed]

Read more

by Sunny malik on 01/30/2023

Great experience… crew was detailed oriented and followed up also post sales, which is really good.

Read more

by MrFindley on 12/28/2022

Buying process was simple and straightforward. Salesperson was up front with all the fees and once I decided to purchase was in and out in about an hour.

Read more