Jim Causley Buick GMC

by Rileyk12 on 04/26/2024

Must go see John! He thinks of everything, is super helpful and is very very kind.

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by Frank F on 04/03/2024

Ray Robinson was our salesman. This is our second purchase from Jim Causley in Clinton Township. We could not make up our mind if we want to lease or buy. Ray was very patient with us. He ran the numbers a couple of times which helped us to decide on which to choose. Very patient salesman. We will return in 3 years to purchase again. In the meantime I will be sending my son there to purchase or lease a vehicle definitely.

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by Marty K on 02/20/2023

Great folks pleasant experience Andrew was great helping us make the best decision for US not them. Thanks!

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by Brian on 02/20/2021

Called dealership in November and was told 6-8 weeks to order a new truck. On December 7th,early afternoon, I went in to order. My salesperson went to the manager to ask if I could order a truck. His response was while throwing his hands up in the air. I am busy. I heard the answer so I asked if I was to come in when he opened tomorrow could I order then. He said it should not be a problem. Drove back the next morning at opening and the manager Dave Herbert took my order. Printed out what I supposedly requested. I gave a deposit and was told they would get ahold of me. 6 weeks to the day I called, left a message asking about the truck. Jerry the salesperson called back and said he will look into it and get back to me. A week later to the day I left another message. Jerry called back saying it could be another 7 or so more weeks. The can't find anything on it. Don't know what happened. I asked about the $500 deposit. He said he would get back to me. Two days later he called and said he had a check and would drop it off or put in mail. He did. The problem I have is nobody took responsibility or seamed to care. No follow up on the order or communication with me. Only after I called did I get a response. How long should I wait for a follow up? Besides having my $500 they also hit my credit rating. I was not financing it. It couldn't be a easier sale. I don't believe they searched to far to find one either. Though Jerry was apologetic. He didn't have a answer. I do think the manager and/or owner could of followed up with me. It appears to me the dealership doesn't care about selling $66,000 vehicles. Worst experience ever trying to spend that kind of money. Might want to look elsewhere. Unless your into incompetent. Overall rating should be a zero.

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by Great on 01/03/2020

Great dealership, Adam was great, got things done quickly and professionally.

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by Jim on 12/29/2019

I was a pleasure doing business with Jim Causley Buick GMC. The entire process went off smoothly.

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by Allan on 12/15/2019

Truly exceptional purchase experience with a sales team that catered to my wishes as if I had been a part of their customer base for years.

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by Patty on 11/25/2019

I had a pleasant experience buying my vehicle Andrew Ryntz was the best!

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by Reilly on 11/23/2019

Andrew listened to my list of wants for a new vehicle and fit me with the perfect truck.

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by Dennis on 11/11/2019

Ms. Tammy Deschutter was extremely knowledgeable and provided exemplary service.

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by Mitchconte on 11/10/2019

John Shell was absolutely amazing. He went out of his way to make sure that I found the exact car that I felt the greatest in, and did everything he could to get me in my preferred price range. Definitely recommend.

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by Edna on 10/12/2019

I have always had Chrysler Vehicles but this year I dealt with so many rude and nasty salespeople including my salesman who took care of me 3 years ago. I saw the ad for Jim Causley walked in was treated like a queen by salesman Andrew . Their Ads don’t just get you in the door then change drastically their ads are honest and truthful. Very pleasant experience and Love my Encore. I have found a new home for my car needs. Thanks you for such an Awesome Experience

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by Junior55 on 10/11/2019

I have leased a lot of cars/SUV's over the last 20 years. This was by far the smoothest, easiest experience I have ever had. I picked a Yukon from their online inventory, lined everything up via email and telephone, and voila I went in and signed the lease an drove away in my new Yukon. I could not have been happier with my experience at Jim Causley GMC.

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by Customer on 10/07/2019

The experience was amazing and I would recommended going here to get a vehicle. They are very knowledgeable and professional. Great place!

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by ulewicz on 10/07/2019

Our salesman Willard was amazing. He was very informative and understood what our needs for our family were. He was able to find us the perfect SUV with the options that we requested. We are very happy with our new car.

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by Dealership on 10/03/2019

I leased a 2019 Terrain and the salesman and the purchase went without any problems. This was my first experience on my own and I had all the confidence in this dealership and the salesman. Will definitely be back there in 3 years!

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by james on 08/24/2019

based on my experience with this dealership I would recommend them to anyone looking to purchase a new or used car. honest and experienced employees with excellent finance support

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by Bryan on 08/16/2019

The sales staff did a great job in all phases of the process!

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by lucymarget on 08/09/2019

This was my first time dealing with Jim Causley, but would not hesitate again.

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by Acadia on 07/26/2019

It was an easy transaction to lease my 2019 Acadia from Jim Causley, Eric was very helpful through the whole process

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by mz5ckp on 07/12/2019

Went in to see John Shell for a new lease. Was not disappointed. John put me in a great vehicle at the best price I could find comparing all the GM dealers. So glad I started shopping at Causley back in 1986. Without a doubt the best dealer in the Tri County area and they follow it up with great service as well.

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