HE McGonigal Buick GMC
Customer Reviews of HE McGonigal Buick GMC
An enjoyable experience
byon 01/31/2016
Everyone involved with our lease was really helpful and professional. Lori Newsome initially reached out to us about our current lease coming to an end, and to inform us of the current incentives and pull-ahead program. After a test-drive and some initial discussion, we were on the fence about moving forward because of some financial limitations resulting from uncertain timing with the sale of our home. The new car manager along with Lori, presented several options for us to choose from and we were able to decide on an agreeable offer. Business manager Jace Johnson was personable and did a great job explaining the terms of the lease agreement throughout the signing process. He also brought some great deals to my attention concerning some available extras that we ultimately chose to include in the final agreement such as the Surface Science treatment. All in all, it was a positive experience. This being my third lease with McGonigal, I've come to expect a high level of professionalism and genuine personality from everyone involved, and that's exactly what I got. Great job to all!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good Job
byon 10/26/2015
The salesman was very polite, businesslike, friendly and helpful and thorough. He explained the lease program very well and before we took the car home he sat in the car and showed us the workings of the new technology.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2015 GMC Sierra 1500 Double Cab
byon 10/25/2015
Gretchen Sorrell and the finance staff worked hard to get me into a new truck that was in my payment range I wanted to pay. I would recommend McGonigal to any of my friend for their next car or truck purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Car Purchase
byon 05/02/2015
Everyone was very helpful and pleasant. We were taken on a tour of the building and shown where everything was located. All of our questions were answered to where we could understand them, and was shown how to operate the controls on the new auto we purchased.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Indiana Rocks
byon 04/07/2015
Brain Webb is the man !!!!!! If u need a car this is ur guy. and jace johnson made my purchase great thanks guys for Indiana experience . And also thanks to mike garro great guy too.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing dealership
byon 03/26/2015
Everyone was Wonderful!!!! From sales to service, we felt very welcome and attended too. Eric our salesman was amazing! We trade every 1 1/2- 2 years and will definitely be back.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Bypass heater
byon 12/29/2014
Bought a used car for my son to take back to college. On the way home he noticed that there was no heat, so we took it up to our local mechanic to have a look. It would be one thing if the thermostat was stuck, but what he found out was that the heater coil was bypassed. This is only done when someone is trying to hide that the heater coil has a leak and was bypassed instead of being fixed. I would expect that from a low class used car dealer, but not an established dealer like McGonigal. Since this car is "as is" instead of the "Warranty Forever" as listed online, we are taking care of the repairs. However, this is the last time we come to McGonigal.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable