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Gerald Nissan of North Aurora

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Customer Reviews of Gerald Nissan of North Aurora

81 sales Reviews
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5 out of 5 starssales Rating

Got me out of bad purchase

by Isaac Pacheco on 12/06/2021

Jose helped me get out of a bad purchase, got me into a car that was more for me!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Rogue

by Fern on 12/13/2018

Chris was very intuitive and picked up on my likes and dislikes immediately.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome Sales Team Phettongsy of Gerald Nissan of North Aurora

by Latonya on 12/04/2018

The sales associate and the sales manager were extremely patient with me and an awesome team to work with. They did not force me into a vehicle. They allowed me to choose my options carefully. My creit report was carefully explained to me and they stayed within my budget. Sunny Phetthongsy and Kino Phettongsy were a #1 for Gerald Nissan of Aurora. I will continue to buy from these team members.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

18 Frontier purchase

by Karen on 12/02/2018

Chris had all of the information and details we had discussed put together for us so we could simply finalize our decisions and close the deal quickly

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by Philip on 11/30/2018

Buying a car is all about trust in my opinion. I trust Alexander True at Gerald

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Rogue Lease - 4-1/2 Stars

by Barbara on 11/28/2018

Claire listened to me. She was responsive and had excellent follow through. She was the main reason that I made my purchase at Gerald Nissan. I appreciated the fact that she provided leasing numbers via email. Due to family circumstances, my time was very limited in coming out to the dealership. Claire was very accommodating.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thank you for fast friendly experience.

by Stanley on 11/04/2018

Honest friendly people, a place you would recommend to your family and friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Customer Service

by John on 10/27/2018

Chris Taylor was knowledgeable about the vehicles. He was helpful to get me into a new vehicle. He is a great asset to your staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Deals

by Omar on 10/25/2018

I liked that Jose V did not pressure me into buying a car much like the other salesmen I've had experiences with. He had a calming presence to him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

happy customer

by CI on 10/18/2018

the process was fast and efficient. everyone was nice

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Nissan Murano

by John on 10/09/2018

My sales person, Kino was very informative, patient, friendly and responsive in our communications. Enjoyed working with Jason in finalizing all the finances and paperwork.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Altima purchase

by Karen on 09/30/2018

I had spoken with Dan for a few weeks before coming in to purchase so I felt well informed by the time I came in to test drive and purchase from Claire

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Nissan Rogue Sport Purchase

by Fred on 09/23/2018

The whole buying process went very smoothly and was very well organized.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

The 3 day buying experience

by Jeremy on 09/22/2018

Was able to connect with Dan online, get price negotiations started and then hadn’t trade-in evaluated at my home. This all took place prior to stepping foot in the door at the dealership. It was car buying on my time, which was fantastic! Kino was also instrumental in getting this deal done. Everyone we interacted with was friendly and knowledgeable. Great car buying experience that was over a 3 day period with 90% taking place online or over the phone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Gerald Nissan of North Aurora personal experience

by Glenn on 09/20/2018

Knowledge of vehicles, friendly staff and really listened to our wants and requirements.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Pathfinder

by Brett on 09/16/2018

The staff is extremely helpful and will do whatever they can to fit your budget.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Leasing

by Timothy on 09/03/2018

All the staff were great and made me feel welcomed and greeted me. Kino made the whole process easy and explained everything thoroughly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Have a great time

by Elizabeth on 09/02/2018

I really like that Jose helped me to find the best choice for me, he helped me to find the right car and even look for a specific car color. Everyone was nice and friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Talina Nava - our 2018 Rogue

by Stan on 08/27/2018

Sales person answered all questions professionally and was extremely knowledgeable about the product. Never felt pressured to buy a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

5 stars

by Susan on 08/26/2018

We have total confidence in the sales person, Jose Valdovinos. He is knowledgeable, honest and sincere and only wants the best for his customers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Definitely recommend

by Kelly on 08/26/2018

Everyone was easy to work with without pressure

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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About our dealership

Becoming the proud owner of a new or used Nissan is a memorable experience that begins a lifetime full of smiles, memories and journeys. At our Nissan dealership in North Aurora, IL, we’ve been connecting customers with the Nissan that’s right for them and their budget since 1998. We’ve been family-owned and -operated by three generations of the Gerald family, and have historically stood for integrity, honesty and the highest standard of excellence and customer care. We pride ourselves on treating our customers with respect and displaying a fierce dedication and loyalty to serving their needs. To prove it, we offer our Gerald Exclusive Lifetime Warranty on every new Nissan and select used Nissan models for no extra charge! This warranty features a lifetime warranty coverage, no limit on miles or time and the option to service your Nissan at any Nissan dealer in the country.

What sets us apart
We are the Exclusive Home of The Lifetime Warranty focusing on customer service and transparency.
Amenities
Complimentary Loaner Cars
Complimentary Coffee
Cable Television
Express Service
Customer Lounge Area
Languages Spoken (2)
English
Spanish