New City Nissan
Customer Reviews of New City Nissan
Daeun Kim
byon 03/20/2017
Customer service was great. As I pulled into the service center Kamu did an excellent job providing superb customer service. Service was quick and well handled.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New City Nissan Experience
byon 01/12/2017
The friendly staff! After driving in the morning traffic to get there I can get a little grumpy, but the staff there always put a smile on my face. From the greeters to the shuttle drivers. This visit however, Ashley was able to help me decide on tires. I've never purchased tires before and she went out of her way to email me information/prices on two different tires to compare. I really appreciate her going out of her way to get me that information. She's super friendly and really easy to talk to. She made sure to call and update me and also did a follow up to check up on how the tires were. Everyone says I could have saved a little money going elsewhere but I say it was worth the money with the service that I get at New City Nissan. The staff at New City Nissan really set a positive atmosphere.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
service of cube
byon 01/02/2017
service was excellent especially Jason and Joylene (the girl that helped service the car when I checked in) Jolene went out of her way to make sure that I knew where the jack was and was very attentive to help me. She's great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recent visit for oil change and tire rotation.
byon 12/30/2016
The report on my car seemed thorough. All work was itemized and the quotes were accurate although it was time consuming. I waited almost 2 hours,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Nissan Leaf
byon 12/26/2016
I had an appt because of the low tire pressure light on my Leaf. When it turned into a flat, they arranged to have the car picked up and flat be trucked to the dealership. All of the work was done that day. I got a shuttle to work and picked the car up after work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience!
byon 12/24/2016
It's always a great experience when I bring my Rogue for an oil change as well as other repairs. Friendly and excellent staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
oil change
byon 12/18/2016
Friendly service they knew my name, completed work in less time than quoted. Price was what was quoted. I will come back for future service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car service
byon 12/18/2016
I was greeted promptly by the staff and immediately took my car for service. After service, staff was reviewed with me what was service on my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tracy's survey
byon 12/01/2016
Ralon always takes good care of us. He's been our service advisor for many years and couldn't be happier. Very knowledgable
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 11/27/2016
I have been with my service advisor for over 20. He knows exactly what needs to be done. I can rely on his judgment without any problems.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car servicing
byon 11/25/2016
I didn't have to wait long to drop off the car or when I picked up my car. I got my car washed and everything went smoothly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Super Team!
byon 11/18/2016
Ralon and his team were friendly and efficient. It was a difficult situation since I needed a new battery for my relatively new Leaf but he and his team were reassuring and did the job in the time promised.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New City Nissan
byon 11/15/2016
Jason and Joelle were so helpful and went above and beyond to take care of my car issues. Jason made sure that I was taken care of while my car was being fixed and made sure I had reliable transportation while my car was getting serviced. The staff at Nissan made sure I was happy with the service before I left.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Nissan Frontier
byon 11/04/2016
My vehicle service was completed on time, my vehicle was washed prior to it being returned, and the staff was professional and courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2011 Frontier Oil and battery Change
byon 11/03/2016
The lady who accepted my truck for service was super nice, friendly, and very informative. Alan, parts representative was very personal, listened intently while I was explaining my problem, and provide what I thought was a very reasonable solution to my problem. My conversion with Meghan, checkout representative was very friendly, provided clear explanations of charges, and treated me as if I were royalty.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Serrvice at New City Nissan
byon 11/03/2016
Fast & dependable. Also optimal comfort provided at the dealership. Personnel were friendly, informative and showed a personal concern that I was being taken care of.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New City Nissan
byon 10/29/2016
All my concerns were addressed pass my expectations. The support staff made my visit comfortable. The Service Advisor was familiar with my vehicle and did a professional evaluation of the service my vehicle needed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 10/28/2016
Friendly people , clean and comfortable facilities, car came back cleaned, I felt very comfortable to new city.nissan , car was done in a timely manner
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
nice Nissan
byon 10/24/2016
I only waited there around 3 hours. Very nice and fast service, nice stuff in Nissan. I may go again in the future.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service excellence
byon 10/19/2016
The wait was a little longer than expected but partly due to a defective battery which was replaced free of charge. I appreciate the thorough inspection and professionalism of New City's service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New City is a bomb! Great work guys,
byon 10/15/2016
Jason did everything in his ability to make my experience smooth and enjoyable. Even the shuttle bus ride was awesome.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments